Patient Access Representative - Urgent Care
PeaceHealth, Eugene, OR, United States
Patient Access Representative - Urgent Care for a Per Diem/Relief, Variable position.
The salary range for this job opening at PeaceHealth is $23.16 – $31.26.
Job Summary
Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services.
Details of the Position
Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart.
Collects patient balances, co-payment, co-insurance, or other payment types.
Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
Responds to customer’s inquiries.
Assists with departmental coverage as needed.
Manages daily appointment schedules which may include reminder calls and calling all referrals.
May transport patients utilizing escort or wheeled transport equipment.
Performs other duties as assigned.
What you bring
High School Diploma Preferred: or equivalent
Minimum of 1 year Required: Medical office or related customer service experience
Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook
Skills
Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding. (Preferred)
Knowledge of insurance process and regulations. (Preferred)
Must be able to manage conflict effectively and professionally. (Required)
Excellent time management skills, with an emphasis on meeting time-sensitive deadlines. (Required)
Good customer service skills and good interpersonal skills. (Required)
Department / Location Specific Notes
Strong background in customer service may be considered in lieu of medical office or related experience.
Working Conditions
Consistently operates computer and other office equipment.
Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Sedentary work.
Predominantly operates in an office environment.
Ability to communicate and exchange accurate information.
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
For additional information or questions, please email Jen Worthington or call 360‑448‑0542.
PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program.
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
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The salary range for this job opening at PeaceHealth is $23.16 – $31.26.
Job Summary
Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services.
Details of the Position
Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart.
Collects patient balances, co-payment, co-insurance, or other payment types.
Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
Responds to customer’s inquiries.
Assists with departmental coverage as needed.
Manages daily appointment schedules which may include reminder calls and calling all referrals.
May transport patients utilizing escort or wheeled transport equipment.
Performs other duties as assigned.
What you bring
High School Diploma Preferred: or equivalent
Minimum of 1 year Required: Medical office or related customer service experience
Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook
Skills
Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding. (Preferred)
Knowledge of insurance process and regulations. (Preferred)
Must be able to manage conflict effectively and professionally. (Required)
Excellent time management skills, with an emphasis on meeting time-sensitive deadlines. (Required)
Good customer service skills and good interpersonal skills. (Required)
Department / Location Specific Notes
Strong background in customer service may be considered in lieu of medical office or related experience.
Working Conditions
Consistently operates computer and other office equipment.
Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Sedentary work.
Predominantly operates in an office environment.
Ability to communicate and exchange accurate information.
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
For additional information or questions, please email Jen Worthington or call 360‑448‑0542.
PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program.
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
#J-18808-Ljbffr