Bilingual Patient Experience Coordinator
Vida Integrated Health - Renton, Renton, WA, United States
Healthcare, Reimagined - Starts with you At Vida Integrated Health, we’re redefining what healthcare feels like—more human, more connected, and built around real relationships. As a Patient Experience Coordinator, you’re not just at the front desk—you’re the first impression, the connector, and the energy of the clinic. You help patients feel seen, supported, and confident in their care from the moment they walk in. If you’re someone who thrives in a fast‑paced environment, enjoys connecting with people, and wants a role where you can grow and make an impact—this is for you. This position requires candidates to speak fluent Spanish and English.
Why People Love Working at Vida
Team‑based, collaborative care (you’re never doing this alone)
Real growth opportunities across multiple clinics
A company focused on innovation and better patient care
A culture built on teamwork, humility, and continuous growth
Generous + flexible paid time off
Paid holidays
Full benefits (medical, dental, vision, life insurance, and more)
$2,000/year Wellness Credits
(used on services)
Product & supplement discounts
401(k) with employer match
Schedule
Full Time, Mon-Fri
Responsibilities
Welcome patients and create a positive, professional first impression
Coordinate schedules across multiple providers and services
Manage calls, texts, and follow‑ups with clarity and care
Collect payments and guide patients through financial expectations
Verify insurance and confidently explain coverage
Keep clinic flow organized and efficient
Maintain accurate records and systems
Support your team and contribute to a high-performing clinic environment
Qualifications
Strong communication and people skills
Highly organized with attention to detail
Comfortable multitasking in a fast‑paced environment
Positive, team‑first mindset
Confidence in discussing insurance and payments with patients
Quick learner who takes initiative
Comfortable with computers and systems (EMR experience is a plus)
Experience in healthcare or customer service is helpful, but not required
Compensation
$22 - $25 hourly
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Why People Love Working at Vida
Team‑based, collaborative care (you’re never doing this alone)
Real growth opportunities across multiple clinics
A company focused on innovation and better patient care
A culture built on teamwork, humility, and continuous growth
Generous + flexible paid time off
Paid holidays
Full benefits (medical, dental, vision, life insurance, and more)
$2,000/year Wellness Credits
(used on services)
Product & supplement discounts
401(k) with employer match
Schedule
Full Time, Mon-Fri
Responsibilities
Welcome patients and create a positive, professional first impression
Coordinate schedules across multiple providers and services
Manage calls, texts, and follow‑ups with clarity and care
Collect payments and guide patients through financial expectations
Verify insurance and confidently explain coverage
Keep clinic flow organized and efficient
Maintain accurate records and systems
Support your team and contribute to a high-performing clinic environment
Qualifications
Strong communication and people skills
Highly organized with attention to detail
Comfortable multitasking in a fast‑paced environment
Positive, team‑first mindset
Confidence in discussing insurance and payments with patients
Quick learner who takes initiative
Comfortable with computers and systems (EMR experience is a plus)
Experience in healthcare or customer service is helpful, but not required
Compensation
$22 - $25 hourly
#J-18808-Ljbffr