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Escrow Support Processor

First American, Anchorage, AK, United States


We are looking to add an Escrow Support Processor to our growing team in Anchorage, AK. In this role you will work in a dynamic, fast‑paced setting supporting our Escrow team in a variety of ways including customer support and administrative duties. You will be responsible for centralized clerical processing of all documents connected with the initiation or closing of escrows, relieving branches of high volume paperwork. This position plays a key role in making the dream of home ownership a reality.

HOW YOU'LL CONTRIBUTE

Provides a wide range of services to a team of Escrow Support Processors and Escrow Officers.

Work is similar to that performed by associate level, with slightly more complex tasks due to greater experience and knowledge.

May work on escrow openings and closings.

Performs clerical functions to set up (open) escrow files.

Prepares correspondence, escrow files and orders preliminary title reports.

Performs fund disbursements.

Prepares and delivers closing statements and closing letters.

Schedules and provides instructions to couriers.

Orders payoffs, liens, homeowner association documents and evidence of insurance.

Distributes preliminary reports.

Communicates with branches, as needed.

Follows functional area processes and procedures in daily activities; troubleshoots as needed.

Actively contributes to team results and works toward achieving goals and objectives.

Other duties as assigned.

WHAT YOU'LL BRING

High school diploma or equivalent.

1‑2 years escrow processing experience.

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

Ability to follow escrow procedures and awareness of regulations governing the escrow process.

Working knowledge of fundamental concepts, practices, and procedures of the department/field.

Good verbal and written communication skills.

Establishes effective working relationships at the work group level.

Pay Range:

$20.31 – $27.09 hourly (based on job‑related knowledge, skills, experience, business requirements, and geographic location).

Benefits:

First American is an equal opportunity employer. Eligible employees receive a comprehensive benefits package that includes medical, dental, vision, 401(k), PTO/paid sick leave, and an employee stock purchase plan.

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