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Treatment Coordinator

Diamond Braces Orthodontist: Braces & Invisalign, South Plainfield, NJ, United States


Who We Are
Diamond Braces is a rapidly expanding orthodontic organization focused on delivering high-quality, affordable care with an exceptional patient experience. We operate in a structured, performance-driven environment where professionalism, accountability, and growth matter. We are building long-term careers and promoting from within.

About The Role
The Treatment Coordinator is a key patient-facing position responsible for guiding patients through their consultation, clearly explaining treatment recommendations, and confidently presenting financial options. This is not a basic front desk role. It requires strong communication skills, professionalism, organization, and comfort discussing payment options. If you are driven, polished, and motivated to grow in healthcare, this role offers real advancement opportunity.

Core Responsibilities

Educate patients on the long-term benefits of orthodontic care

Clearly explain treatment plans in simple, confident language

Present financial options and insurance information professionally

Support patients in making informed decisions

Maintain organized scheduling and smooth patient flow

Collaborate closely with doctors and clinical staff

Uphold a clean, professional, patient-centered environment

What We Expect

Professional appearance and presence

Clear, confident communication

Comfort discussing financial options

Strong customer service or sales background

Reliability and consistent attendance

Ability to work evenings and some Saturdays

Commitment to long-term growth (not a short-term position)

Candidates who are unsure about evenings, Saturdays, or discussing payment options will not be a fit for this role.

Compensation & Growth

Competitive hourly pay (starting at $19/hour based on experience)

Performance-based bonus opportunities

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidaysContinuing education support

Advancement into leadership roles

High performers are recognized and promoted.

Schedule
This is a full time position. Some evenings and Saturdays required. Local travel between offices may be required.

Ideal Candidate

You thrive in structured environments.

You communicate clearly and professionally.

You are comfortable guiding people through decisions.

You want stability and long-term growth.

If that describes you, we encourage you to apply.

Equal Employment Opportunity
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, marital status, military or veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

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