Associate Workforce Planner – Contact Center Forecasting

Travis Credit Union is seeking a Workforce Planner in Vacaville, California. The role involves overseeing the staffing and scheduling of the Contact Center and optimizing schedules to meet service standards. Candidates should have a BS/BA in Business Administration or a related field, with at least 3 years of call center experience. Preferred qualifications include Workforce Management experience and potential certification. Benefits include medical insurance, 401(k), and other perks.
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