Fall Intern, Customer Service/Office Administration
Cuyahoga Community College, Parma, OH, United States
Department: Career Services
Location: Western Campus
Reports To: Student Success Specialist
Recruitment Type: External/Internal
Requisition ID: req5578
Employment Type: Student
Union Position: Non-Union
Work Schedule: To be determined by supervisor
Job Description
Summary
Provides basic clerical support, performs various office tasks, and provides general customer service within the assigned department or external organization.
Essential Functions
Assists with departmental assignments as directed
Provides support on departmental projects as needed
Assists the department in the delivery of excellent customer service
May assist in the completion of departmental tracking and reporting
Effectively interacts with colleagues, clients, and leadership
Performs other duties as assigned
May develop and apply Career Readiness Competencies including: critical thinking and problem solving, oral and written communication, teamwork collaboration, digital technology, leadership, professionalism work ethic, career management, global intercultural fluency
Education And Experience/Training
Must be currently enrolled in Tri-C
Declared major on record
Cumulative GPA of 2.00 or higher
May require a specific major in relevant field and/or relevant completed coursework
Must be 18 years or older
Must complete a Summer Internship Application, and Confidentiality and Nondisclosure Statement
Must successfully complete a pre-employment background check and/or drug testing
Must be enrolled during Summer Semester, and must have plans to register for classes in Fall Semester at Tri-C
Knowledge, Skills and Abilities
Possesses basic knowledge of customer service concepts and practices
Possesses commitment to providing excellent customer service
Possesses organizational and time-management skills
Possesses sound written, verbal and interpersonal communication skills
Possesses sensitivity to appropriately respond to the needs of a diverse population
Works accurately with great attention to detail
Physical Demands/Working Conditions
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.;
Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite
Affirmative Action Statement
Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
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Location: Western Campus
Reports To: Student Success Specialist
Recruitment Type: External/Internal
Requisition ID: req5578
Employment Type: Student
Union Position: Non-Union
Work Schedule: To be determined by supervisor
Job Description
Summary
Provides basic clerical support, performs various office tasks, and provides general customer service within the assigned department or external organization.
Essential Functions
Assists with departmental assignments as directed
Provides support on departmental projects as needed
Assists the department in the delivery of excellent customer service
May assist in the completion of departmental tracking and reporting
Effectively interacts with colleagues, clients, and leadership
Performs other duties as assigned
May develop and apply Career Readiness Competencies including: critical thinking and problem solving, oral and written communication, teamwork collaboration, digital technology, leadership, professionalism work ethic, career management, global intercultural fluency
Education And Experience/Training
Must be currently enrolled in Tri-C
Declared major on record
Cumulative GPA of 2.00 or higher
May require a specific major in relevant field and/or relevant completed coursework
Must be 18 years or older
Must complete a Summer Internship Application, and Confidentiality and Nondisclosure Statement
Must successfully complete a pre-employment background check and/or drug testing
Must be enrolled during Summer Semester, and must have plans to register for classes in Fall Semester at Tri-C
Knowledge, Skills and Abilities
Possesses basic knowledge of customer service concepts and practices
Possesses commitment to providing excellent customer service
Possesses organizational and time-management skills
Possesses sound written, verbal and interpersonal communication skills
Possesses sensitivity to appropriately respond to the needs of a diverse population
Works accurately with great attention to detail
Physical Demands/Working Conditions
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.;
Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite
Affirmative Action Statement
Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
#J-18808-Ljbffr