Investigator (O-5 Billet) Non-Supervisory - External
U.S. Immigration and Customs Enforcement (ICE), Washington, District of Columbia, United States
Summary
The Investigator position within ICE Health Service Corps (IHSC) involves conducting administrative investigations at detention facilities, including health care complaints, morbidity/mortality incidents, and staff misconduct. It requires a clinical license, investigative skills, knowledge of ICE standards, and travel.
Duties and Responsibilities
Conduct prompt, equitable, and impartial administrative investigations (e.g., referred medical complaints, patient morbidity and mortality, and alleged staff misconduct); research and apply relevant policies/standards; conduct interviews, review and gather evidence, and write reports of investigative findings for senior leadership, external agencies, and the public.
Track, calculate, and document time and costs for investigative activities.
Assist the regional senior investigator in reviewing unit operations and recommending strategies to improve performance and workload management.
Understand that judgmental failures can result in inaccurate findings and inappropriate corrective actions, potentially damaging public perception and agency credibility.
Maintain primary work contacts to collaborate, explain, and interpret policies and programs; include agency senior officials and detention facility leadership for on‑site investigations.
Requirements and Conditions of Employment
You must be a U.S. citizen.
You must successfully pass a background investigation.
You must successfully pass a drug screen.
Males born after 12/31/59 must certify registration with Selective Service.
Applicants must be a current USPHS Commissioned Corps Officer.
Only current USPHS officers are eligible; USPHS Call to Active Duty (CAD) candidates and civilians are not eligible.
Upon appointment, you must serve an 18‑24 month commitment to IHSC.
You must not have a current Assignment Pay Agreement, or it must be fulfilled within 90 days of application submission.
You must be willing to travel up to twice per month for 1–7 days per trip, often with little or no advanced notice.
Physical Demands
May be exposed to stressful situations while completing assignments.
Sit and/or stand for 6–10 hours per day.
Lifting and carrying investigative equipment, personal luggage, and patients with assistance.
Operate computer and phone for extended periods.
Must be able to wear N‑95 respirators and perform CPR standing or kneeling.
Qualifications
Current unrestricted license to practice in any U.S. state or territory in one of the following categories: Registered Nurse, Advanced Practice Nurse, Physician Assistant, Behavioral Health Professional, Pharmacist, Dentist, Dental Hygienist, and/or Physician.
Qualifying degree and at least five years of relevant professional experience, with at least two years in a detention or correctional facility as a licensed health care professional.
At least two years of supervisory or management experience is preferred.
Must meet qualifications for the ICE Office of Professional Responsibility (OPR) Management Inquiry Training within one year of hiring; includes senior management rank or equivalent, minimum six years in an ICE office or unit discretion, no recent or pending disciplinary action, working knowledge of ICE rules, regulations, policies, and a favorable Tier 4 background investigation adjudication.
Valid driver’s license.
Knowledge of investigative resources, techniques, evidence collection, interviewing, report writing, agency writing style, patient safety, medical quality management, health care risk management, and relevant health care standards (ICE, American Correctional Association, National Commission on Correctional Health Care, etc.).
Proficiency with Microsoft Outlook, PowerPoint, Excel, and SharePoint.
Ability to maintain clinical license obligations and, when required, perform clinical activities within agency needs.
Additional Information
This is a U.S. Public Health Service position within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), IHSC, Office of the Chief of Staff, IHSC Investigations Unit (IIU). It is a non‑supervisory role with the incumbent serving as an entry‑level program management officer for IHSC Headquarters, managing investigations at over 140 detention facilities housing noncitizens.
Supervisory Controls
The incumbent reports to the Regional Senior Investigator. Duties involve planning, organizing, and executing investigative assignments; interpreting guidelines; recommending procedural changes; and maintaining communication with supervisors.
Benefits
As a federal employee, you will have access to a comprehensive benefits package, though specific benefits depend on the position’s status and are provided by the hiring agency.
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The Investigator position within ICE Health Service Corps (IHSC) involves conducting administrative investigations at detention facilities, including health care complaints, morbidity/mortality incidents, and staff misconduct. It requires a clinical license, investigative skills, knowledge of ICE standards, and travel.
Duties and Responsibilities
Conduct prompt, equitable, and impartial administrative investigations (e.g., referred medical complaints, patient morbidity and mortality, and alleged staff misconduct); research and apply relevant policies/standards; conduct interviews, review and gather evidence, and write reports of investigative findings for senior leadership, external agencies, and the public.
Track, calculate, and document time and costs for investigative activities.
Assist the regional senior investigator in reviewing unit operations and recommending strategies to improve performance and workload management.
Understand that judgmental failures can result in inaccurate findings and inappropriate corrective actions, potentially damaging public perception and agency credibility.
Maintain primary work contacts to collaborate, explain, and interpret policies and programs; include agency senior officials and detention facility leadership for on‑site investigations.
Requirements and Conditions of Employment
You must be a U.S. citizen.
You must successfully pass a background investigation.
You must successfully pass a drug screen.
Males born after 12/31/59 must certify registration with Selective Service.
Applicants must be a current USPHS Commissioned Corps Officer.
Only current USPHS officers are eligible; USPHS Call to Active Duty (CAD) candidates and civilians are not eligible.
Upon appointment, you must serve an 18‑24 month commitment to IHSC.
You must not have a current Assignment Pay Agreement, or it must be fulfilled within 90 days of application submission.
You must be willing to travel up to twice per month for 1–7 days per trip, often with little or no advanced notice.
Physical Demands
May be exposed to stressful situations while completing assignments.
Sit and/or stand for 6–10 hours per day.
Lifting and carrying investigative equipment, personal luggage, and patients with assistance.
Operate computer and phone for extended periods.
Must be able to wear N‑95 respirators and perform CPR standing or kneeling.
Qualifications
Current unrestricted license to practice in any U.S. state or territory in one of the following categories: Registered Nurse, Advanced Practice Nurse, Physician Assistant, Behavioral Health Professional, Pharmacist, Dentist, Dental Hygienist, and/or Physician.
Qualifying degree and at least five years of relevant professional experience, with at least two years in a detention or correctional facility as a licensed health care professional.
At least two years of supervisory or management experience is preferred.
Must meet qualifications for the ICE Office of Professional Responsibility (OPR) Management Inquiry Training within one year of hiring; includes senior management rank or equivalent, minimum six years in an ICE office or unit discretion, no recent or pending disciplinary action, working knowledge of ICE rules, regulations, policies, and a favorable Tier 4 background investigation adjudication.
Valid driver’s license.
Knowledge of investigative resources, techniques, evidence collection, interviewing, report writing, agency writing style, patient safety, medical quality management, health care risk management, and relevant health care standards (ICE, American Correctional Association, National Commission on Correctional Health Care, etc.).
Proficiency with Microsoft Outlook, PowerPoint, Excel, and SharePoint.
Ability to maintain clinical license obligations and, when required, perform clinical activities within agency needs.
Additional Information
This is a U.S. Public Health Service position within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), IHSC, Office of the Chief of Staff, IHSC Investigations Unit (IIU). It is a non‑supervisory role with the incumbent serving as an entry‑level program management officer for IHSC Headquarters, managing investigations at over 140 detention facilities housing noncitizens.
Supervisory Controls
The incumbent reports to the Regional Senior Investigator. Duties involve planning, organizing, and executing investigative assignments; interpreting guidelines; recommending procedural changes; and maintaining communication with supervisors.
Benefits
As a federal employee, you will have access to a comprehensive benefits package, though specific benefits depend on the position’s status and are provided by the hiring agency.
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