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Applied AI Coach

salesforce.com, inc., Denver, CO, United States


Applications will be accepted until April 30, 2026.

Overview
The

Applied AI Coach

is part of the new Outcome Acceleration team at Salesforce. In this hybrid role, based out of our SMB Hub with on‑site presence three days per week, you will own the customer journey from the first sale through the stable deployment of AI, ensuring real business outcomes. You will bridge the gap between building AI and realizing the value it was promised to deliver.

Responsibilities

Design and execute success plans to measure whether AI agents meet their goals and match the original business case.

Run four‑week sprints to diagnose and resolve performance issues when AI results lag.

Lead business reviews with customer teams, demonstrating tangible value through outcome data rather than simple usage reports.

Track AI agent deployment and adoption weekly to ensure stability in production.

Required Qualifications

Degree in Computer Science, Information Systems, Engineering, Data Science, or a related field.

1–3 years of work or internship experience in technical roles such as data analytics, engineering, or technical support.

Proven ability to work directly with customers to solve problems and communicate technical concepts clearly.

Hands‑on experience with prompt engineering, vibe‑coding tools, or LLMs.

Strong analytical skills with the ability to interpret outcome models and prove the value of AI.

Clear understanding of how AI systems and large language models function in a business setting.

Preferred Qualifications

Experience diagnosing unexpected AI model behavior or model drift over time.

Ability to craft compelling data narratives that support executive decision‑making.

A GitHub portfolio showcasing AI experiments or projects.

Benefits & Compensation

Base salary range $70,070 – $119,000 annually (California and selected cities: $70,070 – $130,970).

Time‑off programs, medical, dental, vision, and mental health support.

Paid parental leave, life and disability insurance, 401(k) plan, and an employee stock purchasing program.

Equal Employment Opportunity
Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. All hiring and employment decisions are made based on merit, competence, and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, disability, veteran status, marital status, or any protected classification.

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