Business Office Specialist
AtlantiCare, Egg Harbor Township, NJ, United States
Position Summary
Performs activities related to denials, unresolved payments and refunds. Performs activities related to denial, unresolved payment and refund functions for the Patient Accounting Department in coordination with other revenue cycle functions to meet customer requirements, maximize revenue collection, and achieve best practice targets.
Qualifications
Education
High School Diploma is required. One or two years of college preferred.
Experience
At least 1 year hospital business office experience or a minimum of 3 year experience in the collection field.
Overall knowledge of business office procedures and hospital policies. General knowledge of third party payors, collection procedures, and collection laws.
Excellent telephone communication skills. Computer literacy required.
Working knowledge/familiarity of basic medical terminology.
Customer service oriented, which includes the ability to interact professionally and handle sensitive information/issues in a confidential, respectful, assertive and empathetic manner in difficult interpersonal situations.
Certification/Licensure
No certification, registration, or licensure required.
Performance Expectations
Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.
Work Environment
This position requires sitting, standing, walking, stooping and crouching for the majority of the workday. Works with such equipment as computer terminal, fax machine, printer and copier.
Reporting Relationship
This position reports to department leadership.
Total Rewards at AtlantiCare
At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including:
Generous Paid Time Off (PTO)
Medical, Prescription Drug, Dental & Vision Insurance
Retirement Plans with employer contributions
Short-Term & Long-Term Disability Coverage
Life & Accidental Death & Dismemberment Insurance
Tuition Reimbursement to support your educational goals
Flexible Spending Accounts (FSAs) for healthcare and dependent care
Wellness Programs to help you thrive
Voluntary Benefits, including Pet Insurance and more
Benefits offerings may vary based on position and are subject to eligibility requirements.
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Performs activities related to denials, unresolved payments and refunds. Performs activities related to denial, unresolved payment and refund functions for the Patient Accounting Department in coordination with other revenue cycle functions to meet customer requirements, maximize revenue collection, and achieve best practice targets.
Qualifications
Education
High School Diploma is required. One or two years of college preferred.
Experience
At least 1 year hospital business office experience or a minimum of 3 year experience in the collection field.
Overall knowledge of business office procedures and hospital policies. General knowledge of third party payors, collection procedures, and collection laws.
Excellent telephone communication skills. Computer literacy required.
Working knowledge/familiarity of basic medical terminology.
Customer service oriented, which includes the ability to interact professionally and handle sensitive information/issues in a confidential, respectful, assertive and empathetic manner in difficult interpersonal situations.
Certification/Licensure
No certification, registration, or licensure required.
Performance Expectations
Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.
Work Environment
This position requires sitting, standing, walking, stooping and crouching for the majority of the workday. Works with such equipment as computer terminal, fax machine, printer and copier.
Reporting Relationship
This position reports to department leadership.
Total Rewards at AtlantiCare
At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including:
Generous Paid Time Off (PTO)
Medical, Prescription Drug, Dental & Vision Insurance
Retirement Plans with employer contributions
Short-Term & Long-Term Disability Coverage
Life & Accidental Death & Dismemberment Insurance
Tuition Reimbursement to support your educational goals
Flexible Spending Accounts (FSAs) for healthcare and dependent care
Wellness Programs to help you thrive
Voluntary Benefits, including Pet Insurance and more
Benefits offerings may vary based on position and are subject to eligibility requirements.
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