(Full-time) Community Service Officer (Up to 3 positions)
Shasta College, Redding, CA, United States
(Full-time) Community Service Officer (Up to 3 positions)
Salary: $44,500.52 Annually
Location: Shasta College - All Campus Locations, CA
Job Type: Classified Staff Full-Time
Department: Associate Superintendent
Job Number: 2022-00565
Closing: 5/11/2026 4:30 PM Pacific
Overview
The Shasta-Tehama-Trinity Joint Community College District (Shasta College) is located at the northern end of the Sacramento Valley, surrounded by mountains to the north, east, and west. The area offers a wide array of outdoor amenities and activities, including hiking and biking trails, national parks, two lakes, and the Sacramento River. The main campus is in Redding, CA, with a population of 90,000. The area is known for excellent schools, high graduation rates, low traffic, and affordable housing. Shasta College is committed to providing its diverse student population with equitable education outcomes, contributing to the social, cultural, intellectual, and economic development of our communities.
Responsibilities
Provides a variety of security and safety services, assistance, and reporting to the District's employees, students, and community visitors.
Provides information and promotes awareness among students and employees about District policies regarding security and safety and procedures for accessing Campus Safety services.
Observes activities at District facilities, records concerning or suspicious activities, and reports to the appropriate personnel.
Observes, collects, and preserves physical and oral evidence.
Responds to non-emergency service calls.
Responds to first aid calls, provides basic care and aid, and observes and reports pertinent information to appropriate personnel.
Prepares accurate non-criminal, incident, traffic, and accident/injury reports.
Receives, handles, processes, and communicates confidential information ensuring security and strict rules of confidentiality are maintained.
Assists with security monitoring for special events.
Interacts with the public, giving directions, responding to inquiries, and escalating issues as appropriate.
Develops and maintains effective professional relationships with District faculty and staff, students, and public visitors.
Provides access control points to campus.
Assists with monitoring CCTV system and provides information.
Performs other related duties similar to the above in scope and function as required.
Knowledge and Ability
Knowledge of
Campus Safety policies, procedures, and operations.
Applicable penal and vehicle codes and other related codes.
Principles, practices, procedures, and terminology commonly used in law enforcement.
Techniques for observing and reporting suspicious, threatening, dangerous, illegal, and similar activities and behaviors.
Verbal and written communication skills and correct use of grammar, spelling, punctuation, and vocabulary in security, safety, and incident reports.
Interpersonal communication skills demonstrating tact, patience, and courtesy.
Basic first aid principles, methods, and procedures.
Ability to
Learn the operations, procedures, policies, and requirements of assigned office and apply them with good judgment in a variety of procedural situations.
Patrol facilities and effectively detect, prevent, and report issues.
Prepare accurate, comprehensive reports.
Recognize and recall names, faces, and details related to security and safety incidents.
Provide basic first aid and accurately observe and report health-related information.
Identify security and safety hazards and concerns.
Use 2-way radios and similar communication devices.
Communicate tactfully and effectively orally and in writing.
Understand and carry out oral and written instructions independently.
Assist in the composition, review, revision, and finalization of reports including drafting, editing, and proofreading documents containing text, data, and graphics accurately.
Operate a variety of standard office equipment including calculators, copiers, computers, printers, and other standard equipment.
Use sound judgement and maintain poise during stressful situations.
Establish and maintain cooperative and effective working relationships with others, including those from diverse academic, socioeconomic, cultural, ethnic, and disability backgrounds.
Education and Experience
Education Required:
High school diploma, G.E.D., or equivalent.
Experience Required:
Any combination of training and experience that provides the required knowledge, skills, and abilities; demonstrated sensitivity to, and understanding of, the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students, as well as staff members and students with physical and/or learning disabilities.
Other Required Qualifications
A valid California Class "C" driver's license or equivalent, or ability to obtain one within 60 days of appointment.
A valid CPR card or ability to obtain one within 60 days of appointment.
EEO Statement
The Shasta-Tehama-Trinity Joint Community College District ("Shasta College") does not discriminate against any person on the basis of race, color, national origin, sex, religious preference, age, disability (physical and mental), pregnancy, gender identity, sexual orientation, genetics, military or veteran status or any other characteristic protected by applicable law in admission and access to, or treatment in employment, educational programs or activities at any of its campuses. Shasta College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking.
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Salary: $44,500.52 Annually
Location: Shasta College - All Campus Locations, CA
Job Type: Classified Staff Full-Time
Department: Associate Superintendent
Job Number: 2022-00565
Closing: 5/11/2026 4:30 PM Pacific
Overview
The Shasta-Tehama-Trinity Joint Community College District (Shasta College) is located at the northern end of the Sacramento Valley, surrounded by mountains to the north, east, and west. The area offers a wide array of outdoor amenities and activities, including hiking and biking trails, national parks, two lakes, and the Sacramento River. The main campus is in Redding, CA, with a population of 90,000. The area is known for excellent schools, high graduation rates, low traffic, and affordable housing. Shasta College is committed to providing its diverse student population with equitable education outcomes, contributing to the social, cultural, intellectual, and economic development of our communities.
Responsibilities
Provides a variety of security and safety services, assistance, and reporting to the District's employees, students, and community visitors.
Provides information and promotes awareness among students and employees about District policies regarding security and safety and procedures for accessing Campus Safety services.
Observes activities at District facilities, records concerning or suspicious activities, and reports to the appropriate personnel.
Observes, collects, and preserves physical and oral evidence.
Responds to non-emergency service calls.
Responds to first aid calls, provides basic care and aid, and observes and reports pertinent information to appropriate personnel.
Prepares accurate non-criminal, incident, traffic, and accident/injury reports.
Receives, handles, processes, and communicates confidential information ensuring security and strict rules of confidentiality are maintained.
Assists with security monitoring for special events.
Interacts with the public, giving directions, responding to inquiries, and escalating issues as appropriate.
Develops and maintains effective professional relationships with District faculty and staff, students, and public visitors.
Provides access control points to campus.
Assists with monitoring CCTV system and provides information.
Performs other related duties similar to the above in scope and function as required.
Knowledge and Ability
Knowledge of
Campus Safety policies, procedures, and operations.
Applicable penal and vehicle codes and other related codes.
Principles, practices, procedures, and terminology commonly used in law enforcement.
Techniques for observing and reporting suspicious, threatening, dangerous, illegal, and similar activities and behaviors.
Verbal and written communication skills and correct use of grammar, spelling, punctuation, and vocabulary in security, safety, and incident reports.
Interpersonal communication skills demonstrating tact, patience, and courtesy.
Basic first aid principles, methods, and procedures.
Ability to
Learn the operations, procedures, policies, and requirements of assigned office and apply them with good judgment in a variety of procedural situations.
Patrol facilities and effectively detect, prevent, and report issues.
Prepare accurate, comprehensive reports.
Recognize and recall names, faces, and details related to security and safety incidents.
Provide basic first aid and accurately observe and report health-related information.
Identify security and safety hazards and concerns.
Use 2-way radios and similar communication devices.
Communicate tactfully and effectively orally and in writing.
Understand and carry out oral and written instructions independently.
Assist in the composition, review, revision, and finalization of reports including drafting, editing, and proofreading documents containing text, data, and graphics accurately.
Operate a variety of standard office equipment including calculators, copiers, computers, printers, and other standard equipment.
Use sound judgement and maintain poise during stressful situations.
Establish and maintain cooperative and effective working relationships with others, including those from diverse academic, socioeconomic, cultural, ethnic, and disability backgrounds.
Education and Experience
Education Required:
High school diploma, G.E.D., or equivalent.
Experience Required:
Any combination of training and experience that provides the required knowledge, skills, and abilities; demonstrated sensitivity to, and understanding of, the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students, as well as staff members and students with physical and/or learning disabilities.
Other Required Qualifications
A valid California Class "C" driver's license or equivalent, or ability to obtain one within 60 days of appointment.
A valid CPR card or ability to obtain one within 60 days of appointment.
EEO Statement
The Shasta-Tehama-Trinity Joint Community College District ("Shasta College") does not discriminate against any person on the basis of race, color, national origin, sex, religious preference, age, disability (physical and mental), pregnancy, gender identity, sexual orientation, genetics, military or veteran status or any other characteristic protected by applicable law in admission and access to, or treatment in employment, educational programs or activities at any of its campuses. Shasta College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking.
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