Front Office Registrar
Optimus Health Care, Bridgeport, CT, United States
Overview
Join a Team That Makes a Difference at Optimus Health Care! Are you passionate about delivering exceptional, patient-centered care? At Optimus Health Care, the largest provider of primary care services in Fairfield County, we’re looking for a dedicated and customer-focused Front Office Registrar to join our team in Bridgeport, CT. With locations across Bridgeport, Stratford, and Stamford, our mission is simple: to be a lifelong healthcare partner committed to improving the wellness of our communities—and it starts with people like you. As a Front Office Registrar, you’ll play a key role in creating a positive patient experience and ensuring smooth clinic operations. You’ll work closely with providers, nurses, and clinical staff to support efficient patient flow and accurate registration.
Responsibilities
Customer Service: Welcome and assist patients with professionalism, warmth, and respect
Create a positive and comfortable experience for all patients
Answer questions and guide patients to appropriate services
Prepare welcome materials for new patients
Patient Registration & Scheduling: Collect and update patient demographic and insurance information
Ensure accurate and timely patient check-in/check-out
Schedule appointments and maintain provider schedules (18–20 patients/day target)
Obtain required documentation (HIPAA, consent forms, etc.)
Assist with sliding scale applications and required documentation
Insurance Verification & Pre-Work: Verify insurance coverage, copays, deductibles, and authorizations
Review schedules in advance to ensure readiness for upcoming visits
Contact patients with appointment reminders and payment expectations
Prepare and scan all required documents within 24 hours
Payments & Administrative Support: Collect copays and outstanding balances
Balance and close daily payment journals
Coordinate with billing for accounts with outstanding balances
Support workflow improvements and patient flow initiatives
Qualifications
High School Diploma required (associate’s degree preferred)
Minimum 2 years of experience (healthcare setting strongly preferred)
Experience with electronic medical records (EMR) systems
Strong customer service and communication skills
Excellent attention to detail and organizational skills
Ability to multitask in a fast-paced environment
Bilingual required: English/Spanish OR English/Haitian Creole
Why Join Optimus
Fast-paced, team-oriented environment
Meaningful work serving the community
Competitive compensation
Excellent health & welfare benefits
Schedule Requirements
Full-time position
Participation in late evening and Saturday rotations required
Equal Opportunity Employer
Optimus Health Care is committed to providing equal employment opportunities to all applicants and employees in accordance with applicable federal and state laws.
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Join a Team That Makes a Difference at Optimus Health Care! Are you passionate about delivering exceptional, patient-centered care? At Optimus Health Care, the largest provider of primary care services in Fairfield County, we’re looking for a dedicated and customer-focused Front Office Registrar to join our team in Bridgeport, CT. With locations across Bridgeport, Stratford, and Stamford, our mission is simple: to be a lifelong healthcare partner committed to improving the wellness of our communities—and it starts with people like you. As a Front Office Registrar, you’ll play a key role in creating a positive patient experience and ensuring smooth clinic operations. You’ll work closely with providers, nurses, and clinical staff to support efficient patient flow and accurate registration.
Responsibilities
Customer Service: Welcome and assist patients with professionalism, warmth, and respect
Create a positive and comfortable experience for all patients
Answer questions and guide patients to appropriate services
Prepare welcome materials for new patients
Patient Registration & Scheduling: Collect and update patient demographic and insurance information
Ensure accurate and timely patient check-in/check-out
Schedule appointments and maintain provider schedules (18–20 patients/day target)
Obtain required documentation (HIPAA, consent forms, etc.)
Assist with sliding scale applications and required documentation
Insurance Verification & Pre-Work: Verify insurance coverage, copays, deductibles, and authorizations
Review schedules in advance to ensure readiness for upcoming visits
Contact patients with appointment reminders and payment expectations
Prepare and scan all required documents within 24 hours
Payments & Administrative Support: Collect copays and outstanding balances
Balance and close daily payment journals
Coordinate with billing for accounts with outstanding balances
Support workflow improvements and patient flow initiatives
Qualifications
High School Diploma required (associate’s degree preferred)
Minimum 2 years of experience (healthcare setting strongly preferred)
Experience with electronic medical records (EMR) systems
Strong customer service and communication skills
Excellent attention to detail and organizational skills
Ability to multitask in a fast-paced environment
Bilingual required: English/Spanish OR English/Haitian Creole
Why Join Optimus
Fast-paced, team-oriented environment
Meaningful work serving the community
Competitive compensation
Excellent health & welfare benefits
Schedule Requirements
Full-time position
Participation in late evening and Saturday rotations required
Equal Opportunity Employer
Optimus Health Care is committed to providing equal employment opportunities to all applicants and employees in accordance with applicable federal and state laws.
#J-18808-Ljbffr