Senior Field Service Representative

Eaton’s ES AMER ESS division is currently seeking a Senior Field Service Representative in Tulsa, OK.
The expected annual salary range for this role is $84,000 – $123,000 a year. Salary is a general guideline and depends on experience and qualifications.
This is a remote position that requires up to 25% travel. Candidates will be provided with a company vehicle, mobile phone, laptop and PPE.
What You’ll Do:

Support customers across the power system lifecycle: startup, commissioning, maintenance, testing, troubleshooting, upgrades, and emergencies.
Manage small projects independently and lead FSR teams on larger projects.
Generate timely and accurate service reports on work, product performance, and warranties.
Provide recommendations for improved electrical systems.
Cultivate strong relationships with customers, team members, and partners.
Mentor less experienced technicians.
Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, etc.
Team Benefits:

Guaranteed 40‑hour base pay, eligible for overtime and travel premiums.
Career growth, mentorship, and safety training.
Company vehicle, toolkit, and phone.
Tuition assistance for ongoing learning.
Leads program with bonus pay.
Opportunities across 32 service branches.
Qualified Applicants Must Meet The Following Basic Qualifications:

High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, or, in lieu of a high‑school diploma or GED, completion of an accredited trade school and/or program with 7 or more years of experience evaluating and servicing electrical distribution or control systems.
Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems.
Valid driver’s license in good standing.
Must reside within a 100‑mile radius of Nashville, TN. Active‑Duty Military Service members are exempt from the geographical area limitation.
Preferred Qualifications:

Associate degree or higher from an accredited institution.
Bachelor’s degree in Engineering from an accredited institution.
Electrical or General Contractor’s License.
Professional Engineering License.
Experience performing power quality measurements, troubleshooting, analysis, and protective relay servicing.
NICET/NETA certification.
Eaton will not consider applicants for immigration sponsorship for this position. The company does not support CPT, OPT, STEM OPT, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I‑485 job portability, or other similar immigration arrangements.
We are committed to ensuring equal employment opportunities for all applicants and employees. Employment decisions are based on job‑related reasons and are nondiscriminatory with respect to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability status, marital status, genetic information, veteran status, or any other protected characteristic.
Eaton believes in second‑chance employment. Qualified applicants with an arrest or conviction history will be considered, in accordance with applicable fair‑chance ordinances and laws.
To request a disability‑related reasonable accommodation for the job search or interview process, please call 1‑800‑836‑6345. Only accommodation requests will be accepted by this phone number.
Eaton provides a range of health and welfare benefits, retirement benefits, and paid and unpaid time‑off programs. Benefit details may vary based on location, date of hire, and collective bargaining agreements.

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