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Bike Mechanic

Telluride Ski & Golf, Estes Park, CO, United States


Job Description
Telluride Sports is currently seeking a Bike Mechanic. We invite you to be part of our team dedicated to helping others discover and enjoy the outside. Assemble and maintain our bike fleet bikes. Perform a variety of service functions on new and used bikes. Through direct contact with customers provide exceptional service and share product and technical expertise to enhance the customer experience.

Essential Duties and Responsibilities
Include the following. Other duties may be assigned.

Assists customers in an enthusiastic, professional and courteous manner

Responsible for properly taking in all service work including correctly filling out service work orders, scheduling an appropriate number of repairs and completing those repairs in a timely manner

Advises and assists customers with their product selection without bias

Communicates with store manager repair and warranty part needs

Develops and maintains knowledge expertise of all merchandise in department to effectively assist customers with accurate information; keeps current as new product lines are introduced

Assists with bike sales and any other bike floor duties as needed

Maintain rental fleet of mountain bikes, road bikes and cruisers

Appropriately fit customers for rental bikes according to industry standards

Assemble bikes to high level of QC standards, 2nd check bikes assembled by others as required

Maintains a clean and safe workplace

Check all safety equipment daily for proper function

Use all safety equipment and procedures at all times

Report any existing or potential safety hazard to supervisor immediately or remedy when possible

Performs other duties as assigned by the store manager/supervisor

Occasionally climbing and use of far acuity, depth perception and field of vision

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/or Experience
High school diploma or above. Minimum 2 years of previous experience as a bike mechanic required. High level of bike industry product knowledge required. Must be able to assemble maintain all types of bikes including e-Bikes.

Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one‑on‑one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentages.

Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills
To perform this job successfully, an individual should have knowledge of or ability to learn point of sale systems, inventory systems, basic accounting, familiar with Microsoft Office, internet search engines.

Other Qualifications

High-attention to detail

Positive, energetic attitude and customer focused

Strong communication and problem solving skills

Must be able to identify areas that may be improved and have initiative to seek solutions

Must be a team player

Ability to work unsupervised

Must be able to work weekends, holidays and overtime

Must be 18 or older

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with team lifting. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those any employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is infrequently exposed to outside weather conditions. The noise level in the work environment is usually quiet.

Benefits
The wage for this position is $24-$30/hr. Individual compensation dependent on experience and variety of factors.

Benefits include paid sick leave, bike park pass, ski pass, dependent passes (for full time commitment), discounted lift tickets, lift tickets at other CO resorts, discounted employee shuttles and discounted meals and lodging and ski school discounts.

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