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ECM Care Manager, Behavioral Health

SAC Health, San Bernardino, CA, United States


5 days per week, 8 hours per day, Monday - Friday 7:30am - 4:00pm | Location: Brier Clinic, San Bernardino, CA

Essential Functions and Deliverables

Provide intensive case management for a set caseload of patients with complex behavioral and medical needs. Manage both acute and chronic behavioral/mental health diseases; reevaluate psychosocial plan of care and ensure continued appropriateness based on the patient's changing needs and condition.

Conduct initial screening assessments. Conduct ongoing behavioral health and psychosocial assessments. Provide recommendations based on assessment of patients. Monitor for warning signs of decompensation and crisis and respond accordingly.

Work cohesively with interdisciplinary care team as well as health care practitioners across the continuum.

Actively participate in the outreach and engagement of new patients. Promote programs to patients, families, and staff to build a patient base.

Meet daily, weekly and/or monthly productivity expectations set by management.

Prepare and present systematic case reviews in collaboration with interdisciplinary team.

Ability to manage multiple assignments effectively; compose written material; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail.

Ensure the implementation and compliance of patient care as per provider's order. Work with patients to identify health/wellness goals and incorporate these goals into a shared care plan that facilitates communication among patients and providers.

Provide patients, family, and caregiver individual health education on disease process. Elements of the health education process include verbal and written hand-outs for their reference.

Required to make patient home visits as necessary; must have a reliable vehicle, valid driver's license, and auto insurance.

Other duties as outlined in the official job description.

Qualifications

Education: A Master's Degree in Social Work (MSW) or related field of study is required.

Licensure/Certification: Must have a valid CA Driver's License and Auto Insurance. ACSW is highly preferred. Current CPR/BLS certification (must be American Heart Association or Red Cross accredited program). As a requirement of this position, you must receive EPIC certification for the module you have been hired into.

Experience: 1+ years of experience providing case management and mental health services in a community setting with homeless and/or at-risk population is highly preferred.

Essential Technical/Motor Skills: Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers. Must have the ability to use variations of electronic health records and other various databases.

Interpersonal Skills: The ability to communicate positively and effectively with all staff in a multidisciplinary environment. Ability to conduct meetings and present in a public forum. Strong interpersonal relations skills. Fluency in English and Spanish preferred. Ability to maintain a professional attitude in difficult situations and communicate effectively. Understands needs of clinic and works well in a team environment.

Essential Mental Abilities: Must be flexible to perform a variety of tasks. Must be well organized and a self-starter. Must have strong analytical and problem‑solving skills.

Work Eligibility: Must be legally authorized to work in the United States on a full‑time basis. Must not now or in the future require sponsorship for employment visas.

EEO:

SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Full Benefits Package!

Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary with benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more!

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