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Service Technician - The Nest

American Campus Communities, New York, NY, United States


Service Technician - The Nest
Department:

Property Maintenance

Employment Type:

Full Time

Location:

The Nest - Kennesaw - Kennesaw, GA

Reporting To:

Senior Service Manager

Compensation:

$23.00 - $24.00 / hour

Description
Our Service Technicians are a crucial part of the property’s facilities maintenance team, reporting to the Service Manager or Senior Service Manager. This role involves performing maintenance tasks, executing work orders, and supporting preventative maintenance efforts to ensure the property is well‑maintained for our residents. The ideal candidate will have strong attention to detail and a commitment to safety and cleanliness. At ACC, there are always opportunities to gain new certifications, and grow in your facilities maintenance career – whether it is supporting nearby properties or on‑the‑job training.

Perform work orders in a timely manner, ensuring quality and efficiency.

Close out work orders in the system, including using system tools for tracking.

Assist in property turn process and coordinate with vendors for efficient execution.

Execute preventative maintenance tasks as assigned, to maintain property operations.

Conduct inspections of public areas and resident apartments to ensure maintenance standards are met and sustained.

Safely operate, maintain, and repair all facility equipment, adhering to safety protocols and best practices.

Assist vendors by escorting them on‑site and facilitating their work as needed.

Maintain clean and orderly shop, storage, and back‑of‑house environment, ensuring all tools and supplies are organized.

Assist with coordinating with vendor services such as snow removal, landscaping.

Assist with curb appeal, trash collection, and cleaning as assigned.

Other duties, as assigned by supervisor.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the minimum knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience in residential facilities maintenance.

This role is subject to an after‑hours on‑call rotation. Must be available to respond and prepare to inclement weather situations, as applicable.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in a professional environment. The noise level in the work environment is usually moderate.

Physical Demands
While performing the duties of this job:

Talk/hear.

Stand; walk; use hands to finger, handle or feel, and reach with hands and arms.

Occasionally sit; climb or balance; stoop, kneel or crouch.

Lifting and/or moving up to 50 pounds.

Close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Benefits & Perks

Benefits:

Dental

Vision

401(k) with Employer Matching

Medical & Dependent Care Flexible Spending Accounts (FSA)

Life Insurance

Sick Leave

Paid Time Off

Paid Pregnancy & Childbirth Leave

Paid Paternity Leave

Health Insurance

Health Savings Account (HSA) with Employer Matching

Short-Term & Long-Term Disability

Perks:

Preferred Membership Pricing at Local & National Companies

CoreGiving Volunteer Days

Referral Program

Charity Matching Program

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