General Adjuster
Sedgwick, Sunnyvale, CA, United States
PRIMARY PURPOSE
To handle losses or claims regionally unassisted up to $10M, including having the ability to address most complex adjustment issues pertaining to damages and coverage; to assist on even larger losses, and manage smaller and non‑complex National Accounts.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Examines claim forms and other records to determine insurance coverage.
Interviews, phones, or corresponds with claimant and witnesses regarding claim.
Consults police and hospital records; inspects property damage to determine extent of company’s liability and varying methods of investigation according to type of insurance.
Estimates cost of repair, replacement, or compensation.
Prepares report of findings and negotiates settlement with claimant.
Recommends litigation by legal department when settlement cannot be negotiated.
Attends litigation hearings.
Revises case reserves in assigned claims files to cover probable costs.
Prepares loss‑experience reports to help determine profitability and calculates adequate future rates.
ADDITIONAL FUNCTIONS AND RESPONSIBILITIES
Performs other duties as assigned.
Supports the organization’s quality program(s).
Travels as required.
QUALIFICATIONS
Education & Licensing
Bachelor’s degree from an accredited college or university preferred. Must have earned the IIA‑AIC designation and be actively pursuing another professional insurance designation. Appropriate state adjuster license is required.
Experience
Five (5) years of related experience or equivalent combination of education and experience required.
Skills & Knowledge
Strong oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Strong customer service skills
Attention to detail and accuracy
Good time management and organizational skills
Ability to work independently or in a team environment
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental
Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work‑related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
Physical
Must be able to stand and/or walk for long periods of time.
Must be able to kneel, squat or bend.
Must be able to work outdoors in hot and/or cold weather conditions.
Have the ability to climb, crawl, stoop, kneel, reach/working overhead.
Be able to lift/carry up to 50 pounds.
Be able to push/pull up to 100 pounds.
Be able to drive up to 4 hours per day.
Must have continual use of manual dexterity.
Auditory/Visual
Hearing, vision and talking.
NOTE
Credit security clearance, confirmed via a background credit check, is required for this position.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is
$50k-$85k . A comprehensive benefits package is offered including but not limited to medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.
Sedgwick is an Equal Opportunity Employer and a Drug‑Free Workplace.
#J-18808-Ljbffr
To handle losses or claims regionally unassisted up to $10M, including having the ability to address most complex adjustment issues pertaining to damages and coverage; to assist on even larger losses, and manage smaller and non‑complex National Accounts.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Examines claim forms and other records to determine insurance coverage.
Interviews, phones, or corresponds with claimant and witnesses regarding claim.
Consults police and hospital records; inspects property damage to determine extent of company’s liability and varying methods of investigation according to type of insurance.
Estimates cost of repair, replacement, or compensation.
Prepares report of findings and negotiates settlement with claimant.
Recommends litigation by legal department when settlement cannot be negotiated.
Attends litigation hearings.
Revises case reserves in assigned claims files to cover probable costs.
Prepares loss‑experience reports to help determine profitability and calculates adequate future rates.
ADDITIONAL FUNCTIONS AND RESPONSIBILITIES
Performs other duties as assigned.
Supports the organization’s quality program(s).
Travels as required.
QUALIFICATIONS
Education & Licensing
Bachelor’s degree from an accredited college or university preferred. Must have earned the IIA‑AIC designation and be actively pursuing another professional insurance designation. Appropriate state adjuster license is required.
Experience
Five (5) years of related experience or equivalent combination of education and experience required.
Skills & Knowledge
Strong oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Strong customer service skills
Attention to detail and accuracy
Good time management and organizational skills
Ability to work independently or in a team environment
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental
Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work‑related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
Physical
Must be able to stand and/or walk for long periods of time.
Must be able to kneel, squat or bend.
Must be able to work outdoors in hot and/or cold weather conditions.
Have the ability to climb, crawl, stoop, kneel, reach/working overhead.
Be able to lift/carry up to 50 pounds.
Be able to push/pull up to 100 pounds.
Be able to drive up to 4 hours per day.
Must have continual use of manual dexterity.
Auditory/Visual
Hearing, vision and talking.
NOTE
Credit security clearance, confirmed via a background credit check, is required for this position.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is
$50k-$85k . A comprehensive benefits package is offered including but not limited to medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.
Sedgwick is an Equal Opportunity Employer and a Drug‑Free Workplace.
#J-18808-Ljbffr