Collections Specialist Non Manager
SAMSON FUNDING, Boca Raton, FL, United States
Collections Specialist
Location: Boca Raton, Florida (in‑office, not remote)
Job Type: Full‑time
Shift: Monday‑Friday, 9a.m.-6p.m.
Salary: $50k base salary
Benefits
401(k)
Competitive salary
Dental insurance
Health insurance
Training & development
Vision insurance
Supportive and collaborative work environment
Paid time off
Medical, Dental and Vision
Benefits Premium 100% covered by the company
HSA & FSA options
Profit sharing
Essential Duties
Tactful account confidentiality
Proactively manage multiple accounts
Analyze business financials thoroughly according to established procedures
Conduct outbound and inbound calls daily to resolve outstanding balances to minimize aging accounts
Manage client communications and provide accurate account details and information with an elevated level of professionalism and integrity
Negotiate payment plans while maintaining excellent customer service
Monitor payment plan and ensure commitments are honored
Partner cross‑functionally to resolve issues impacting payment timelines
Collaborate with the accounting team to reconcile accounts and manage accounts
Qualifications
Basic computer skills: Excel, Gmail
Excellent communication skills via phone and email
Desire to crush collecting goals while balancing firmness with professionalism
Work “athlete” - someone who is coach‑able, innovative, focused and adaptable
Resourceful, able to prioritize and problem solve
Ability to work independently and in a team environment
Self‑motivated, organized and excellent follow‑up discipline with attention to detail
Solutions oriented approach
Prior experience in customer service, collections, or business finance is a plus
Speaking Spanish is a plus, but not required
Who This Role Is NOT For
Those who avoid phone conversations about financial responsibility.
Those who struggle with consistent follow‑up or structured workflows.
Those who are uncomfortable asking for payment or resolving balances.
Those who prefer loosely managed tasks instead of clear accountability.
Qualifications for entry level: 1-2 years experience.
#J-18808-Ljbffr
Location: Boca Raton, Florida (in‑office, not remote)
Job Type: Full‑time
Shift: Monday‑Friday, 9a.m.-6p.m.
Salary: $50k base salary
Benefits
401(k)
Competitive salary
Dental insurance
Health insurance
Training & development
Vision insurance
Supportive and collaborative work environment
Paid time off
Medical, Dental and Vision
Benefits Premium 100% covered by the company
HSA & FSA options
Profit sharing
Essential Duties
Tactful account confidentiality
Proactively manage multiple accounts
Analyze business financials thoroughly according to established procedures
Conduct outbound and inbound calls daily to resolve outstanding balances to minimize aging accounts
Manage client communications and provide accurate account details and information with an elevated level of professionalism and integrity
Negotiate payment plans while maintaining excellent customer service
Monitor payment plan and ensure commitments are honored
Partner cross‑functionally to resolve issues impacting payment timelines
Collaborate with the accounting team to reconcile accounts and manage accounts
Qualifications
Basic computer skills: Excel, Gmail
Excellent communication skills via phone and email
Desire to crush collecting goals while balancing firmness with professionalism
Work “athlete” - someone who is coach‑able, innovative, focused and adaptable
Resourceful, able to prioritize and problem solve
Ability to work independently and in a team environment
Self‑motivated, organized and excellent follow‑up discipline with attention to detail
Solutions oriented approach
Prior experience in customer service, collections, or business finance is a plus
Speaking Spanish is a plus, but not required
Who This Role Is NOT For
Those who avoid phone conversations about financial responsibility.
Those who struggle with consistent follow‑up or structured workflows.
Those who are uncomfortable asking for payment or resolving balances.
Those who prefer loosely managed tasks instead of clear accountability.
Qualifications for entry level: 1-2 years experience.
#J-18808-Ljbffr