Mediabistro logo
job logo

Teller/Banker/Cashier

Apex Systems, Newport, RI, United States


Job #3027238
We’re hiring a Teller / Member Service Representative to support day‑to‑day branch activities in a high‑volume, member‑facing environment. This role ensures smooth branch operations, exceptional member service, and accurate handling of financial transactions.

Role: Teller / Member Service Representative

Supporting: Large Financial Services Client

Location: Newport, RI (Onsite)

Duration: ~5 Months

Assignment Type: Contract to Hire

Pay Range: $15.00 - $20.00 per hour

Position Description
You will assist members in person, process teller‑line transactions, identify potential fraud concerns, and provide guidance on available products and services. This role requires strong attention to detail, professionalism, and the ability to navigate multiple systems while maintaining excellent customer service.

Key Responsibilities

Assist members in person with inquiries, requests, and routine transactions.

Perform teller‑line activities for savings, checking, consumer loans, credit cards, and fraud resolution.

Verify member identity and review account alerts or irregularities.

Identify and escalate potential fraud or unusual activity.

Demonstrate proficiency using multiple internal systems simultaneously.

Recommend additional products or services to support member needs.

Maintain compliance with operational, security, and customer‑service procedures.

Collaborate with branch staff to support daily operations and member flow.

Perform additional duties as assigned.

Qualifications

Experience with cash handling in a fast‑paced environment

Strong computer proficiency and ability to navigate multiple screens

Reliable attendance and adherence to schedule

Ability to multitask in a structured, member‑facing environment

Strong verbal/written communication and active listening skills

Professionalism and tact when handling member issues

Good judgment, initiative, and decision‑making skills

Ability to work independently and as part of a team

Composure under pressure and adaptability

Strong organizational and time‑management skills

Basic math skills and accuracy in financial transactions

Ability to build rapport and maintain positive relationships

Receptiveness to feedback and commitment to continuous improvement

Customer‑service experience, ideally within banking or a financial institution

EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

#J-18808-Ljbffr