Field Property Claims Adjuster
Liberty Mutual Insurance, Milwaukee, WI, United States
Description
Join us as a Field Property Claims Adjuster where you’ll be responsible for helping our customers navigate the claims process and get back on their feet following damage to the homeowner’s property. This role is for people who love everyday challenges, thrive on travel, provide hands‑on damage assessments, and offer empathetic support.
What You’ll Do
Investigate and evaluate onsite to resolve complex coverage and damage issues, including preparing complete estimates of repair for covered damages. This may include accessing roofs by ladder, inspecting attics, crawl spaces, and basements.
Handle moderate to complex claims independently while managing your workload from first notice of loss to final closure.
Be in a vehicle in the field daily, occasionally handling some assignments from the desk.
Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs, and additional living arrangements.
Coordinate a few vendor services such as contractors, emergency repair, cleaning services, and various replacement services.
May be called upon for catastrophe duty.
Position Details
Territory‑based work: Most workdays will be spent in the field within your assigned local territory, giving you the opportunity to work directly with customers and gain hands‑on experience.
Candidates should live within or near the Milwaukee, WI area or surrounding regions.
Training & support: You’ll participate in a comprehensive 5‑month training program, which includes:
Primarily virtual and on‑the‑job learning.
Two short in‑person training sessions (Weeks 4 and 7) at our Lewisville, TX office.
Limited overnight travel for training and team meetings (typically less than 10 %).
Mileage reimbursement: This role offers mileage reimbursement. You may qualify for a company‑provided vehicle once mileage requirements are met. Additional details will be provided if you advance in the selection process.
Qualifications
Working knowledge of claims handling procedures and operations.
Proven ability to provide exceptional customer service.
Effective negotiation skills.
Ability to manage workload independently while exercising good judgment.
Strong written and oral communication and interpersonal skills.
Computer skills and ability to work with multi‑faced systems.
Bachelor’s degree or equivalent experience and at least 1 year of directly related experience.
Ability to obtain proper licensing as required.
Ability to handle multiple competing priorities and organize your day.
Strong time‑management and organizational skills.
Understanding of building construction principles.
Pay & Benefits
Pay Philosophy: The typical starting salary range for this role is determined by skills, experience, education, certifications, and location. The full salary range reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow within the role. Some roles may include commission and/or bonus earnings based on multiple factors.
Benefits: Comprehensive benefits, workplace flexibility, professional development opportunities, and employee resource groups support every employee to do their best work.
Sign‑On Bonus: Available for experienced and licensed new hires.
Equal Opportunity Employer
Liberty Mutual is an equal‑opportunity employer. We do not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information, or any basis prohibited by law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
#J-18808-Ljbffr
Join us as a Field Property Claims Adjuster where you’ll be responsible for helping our customers navigate the claims process and get back on their feet following damage to the homeowner’s property. This role is for people who love everyday challenges, thrive on travel, provide hands‑on damage assessments, and offer empathetic support.
What You’ll Do
Investigate and evaluate onsite to resolve complex coverage and damage issues, including preparing complete estimates of repair for covered damages. This may include accessing roofs by ladder, inspecting attics, crawl spaces, and basements.
Handle moderate to complex claims independently while managing your workload from first notice of loss to final closure.
Be in a vehicle in the field daily, occasionally handling some assignments from the desk.
Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs, and additional living arrangements.
Coordinate a few vendor services such as contractors, emergency repair, cleaning services, and various replacement services.
May be called upon for catastrophe duty.
Position Details
Territory‑based work: Most workdays will be spent in the field within your assigned local territory, giving you the opportunity to work directly with customers and gain hands‑on experience.
Candidates should live within or near the Milwaukee, WI area or surrounding regions.
Training & support: You’ll participate in a comprehensive 5‑month training program, which includes:
Primarily virtual and on‑the‑job learning.
Two short in‑person training sessions (Weeks 4 and 7) at our Lewisville, TX office.
Limited overnight travel for training and team meetings (typically less than 10 %).
Mileage reimbursement: This role offers mileage reimbursement. You may qualify for a company‑provided vehicle once mileage requirements are met. Additional details will be provided if you advance in the selection process.
Qualifications
Working knowledge of claims handling procedures and operations.
Proven ability to provide exceptional customer service.
Effective negotiation skills.
Ability to manage workload independently while exercising good judgment.
Strong written and oral communication and interpersonal skills.
Computer skills and ability to work with multi‑faced systems.
Bachelor’s degree or equivalent experience and at least 1 year of directly related experience.
Ability to obtain proper licensing as required.
Ability to handle multiple competing priorities and organize your day.
Strong time‑management and organizational skills.
Understanding of building construction principles.
Pay & Benefits
Pay Philosophy: The typical starting salary range for this role is determined by skills, experience, education, certifications, and location. The full salary range reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow within the role. Some roles may include commission and/or bonus earnings based on multiple factors.
Benefits: Comprehensive benefits, workplace flexibility, professional development opportunities, and employee resource groups support every employee to do their best work.
Sign‑On Bonus: Available for experienced and licensed new hires.
Equal Opportunity Employer
Liberty Mutual is an equal‑opportunity employer. We do not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information, or any basis prohibited by law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
#J-18808-Ljbffr