Medical Office Receptionist
Premise Health, La Crosse, WI, United States
Premise's mission is to help people get, stay, and be well. We hope you will join us in our mission and experience why amazing health starts with amazing healthcare. For more information, visit www.jobs.premisehealth.com.
As a Full Time Medical Office Receptionist, you'll provide care to client employees
and their dependents
in our Health Center located in La Crosse, WI.
What You’ll Do
Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts
Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel
Schedules appointments and enters appointment date and time into computerized scheduler.
Conducts reminder calls to all patients
Greets and directs patients, salespeople, and visitors
Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's chart
Coordinates referrals for patients through insurance and other physician offices or specialists
Prepares all billings in computerized system for processing by finance
Collects payment from patients and reconciles daily cash reports
Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness
Ability to identify and solve problems in a timely manner; gathering and analyzing information skillfully, developing alternate solutions
Exceptional interpersonal skills; listening skills are essential while remaining open to other ideas and trying new things
Conducts self with professionalism and in a tactful manner, treating others with respect and consideration
Follows through on commitments
Strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations
Demonstrates ability to perform and maintain Annual Competencies
May require other duties as assigned
What You’ll Bring
High school diploma/GED required
One year certificate from college or technical school with concentration in front office support for medical settings preferred
At least 3 year experience in a front desk/customer service related field required
Experience in a medical office preferred
Work-life balance is at the foundation of how decisions are made and where Premise is headed. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.
Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.
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As a Full Time Medical Office Receptionist, you'll provide care to client employees
and their dependents
in our Health Center located in La Crosse, WI.
What You’ll Do
Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts
Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel
Schedules appointments and enters appointment date and time into computerized scheduler.
Conducts reminder calls to all patients
Greets and directs patients, salespeople, and visitors
Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's chart
Coordinates referrals for patients through insurance and other physician offices or specialists
Prepares all billings in computerized system for processing by finance
Collects payment from patients and reconciles daily cash reports
Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness
Ability to identify and solve problems in a timely manner; gathering and analyzing information skillfully, developing alternate solutions
Exceptional interpersonal skills; listening skills are essential while remaining open to other ideas and trying new things
Conducts self with professionalism and in a tactful manner, treating others with respect and consideration
Follows through on commitments
Strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations
Demonstrates ability to perform and maintain Annual Competencies
May require other duties as assigned
What You’ll Bring
High school diploma/GED required
One year certificate from college or technical school with concentration in front office support for medical settings preferred
At least 3 year experience in a front desk/customer service related field required
Experience in a medical office preferred
Work-life balance is at the foundation of how decisions are made and where Premise is headed. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.
Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.
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