Aesthetic Care Concierge
Advanced Medaesthetic Partners, Salt Lake City, UT, United States
Aesthetic Care Concierge
Join the extraordinary team at 22 Plastic Surgery and Spa MD in Cottonwood Heights, Utah. Ignite your passion for self-care and wellness by contributing to a harmonious blend of Spa Therapies, Medical Aesthetics, Wellness, Cosmetic Plastic Surgery, and beyond. Our team is committed to delivering exceptional care and personalized experiences. If you have a desire to contribute to the empowerment of self-care within your community, 22 welcomes your talent and passion. Join us in creating a sanctuary where relaxation and rejuvenation thrive, making a meaningful impact on the health, well-being, and appearance of our clients. Your journey to elevate lives begins here
become a part of the 22 Plastic Surgery and Spa MD team today!
Responsibilities
Greet patients with warmth, professionalism, and a refined, welcoming presence
Deliver a white-glove, concierge-style experience from check-in through departure
Anticipate patient needs and ensure a seamless, comfortable visit
Maintain a calm, polished demeanor in a fast-paced, high-touch environment
Answer phone calls and respond to emails in a timely manner
Provide information about services and products
Manage and optimize provider schedules for injectables, aesthetic treatments, and consultations
Coordinate appointments with attention to timing, treatment preparation, and provider preferences
Ensure all intake forms, consents, and documentation are completed properly
Confirm appointments and manage cancellations or rescheduling with professionalism and efficiency
Serve as a knowledgeable point of contact for patients regarding services, providers, and offerings
Build and maintain strong patient relationships to encourage loyalty and retention
Handle phone, text, and email communication with a polished and articulate tone
Maintain accurate patient records and documentation within EMR systems
Process payments, financing options, and product purchases with discretion and accuracy
Ensure front desk presentation is immaculate, organized, and reflective of a luxury environment
Uphold HIPAA standards and maintain strict patient confidentiality
Daily management of esthetic backbar and injectables inventory
Collaborate with other team members to ensure a seamless guest experience
Qualifications
High school diploma or equivalent
2+ years of front desk, patient coordination, or hospitality experience (medical spa, plastic surgery, dermatology, or luxury service industry preferred)
Exceptional interpersonal and communication skills
Strong organizational skills with keen attention to detail
Experience with EMR systems (e.g., Symplast, Aesthetic Record, Nextech) preferred
Ability to multitask while maintaining a high level of service and composure
Professional appearance and demeanor aligned with a high-end brand
Excellent communication and interpersonal skills
Ability to multitask and work in a fast-paced environment
Proficient in Microsoft Office and spa appointment scheduling software
Knowledge of medical spa and plastic surgery services and products is a plus
Location: Cottonwood Heights, Utah
Hours: Monday
Friday 9:30am
6:00 pm
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
Advanced MedAesthetic Partners (AMP) is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or other status as protected by applicable law. AMP complies with applicable state and local laws governing nondiscrimination in employment in every location in which we have facilities. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AMP is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported.
Join the extraordinary team at 22 Plastic Surgery and Spa MD in Cottonwood Heights, Utah. Ignite your passion for self-care and wellness by contributing to a harmonious blend of Spa Therapies, Medical Aesthetics, Wellness, Cosmetic Plastic Surgery, and beyond. Our team is committed to delivering exceptional care and personalized experiences. If you have a desire to contribute to the empowerment of self-care within your community, 22 welcomes your talent and passion. Join us in creating a sanctuary where relaxation and rejuvenation thrive, making a meaningful impact on the health, well-being, and appearance of our clients. Your journey to elevate lives begins here
become a part of the 22 Plastic Surgery and Spa MD team today!
Responsibilities
Greet patients with warmth, professionalism, and a refined, welcoming presence
Deliver a white-glove, concierge-style experience from check-in through departure
Anticipate patient needs and ensure a seamless, comfortable visit
Maintain a calm, polished demeanor in a fast-paced, high-touch environment
Answer phone calls and respond to emails in a timely manner
Provide information about services and products
Manage and optimize provider schedules for injectables, aesthetic treatments, and consultations
Coordinate appointments with attention to timing, treatment preparation, and provider preferences
Ensure all intake forms, consents, and documentation are completed properly
Confirm appointments and manage cancellations or rescheduling with professionalism and efficiency
Serve as a knowledgeable point of contact for patients regarding services, providers, and offerings
Build and maintain strong patient relationships to encourage loyalty and retention
Handle phone, text, and email communication with a polished and articulate tone
Maintain accurate patient records and documentation within EMR systems
Process payments, financing options, and product purchases with discretion and accuracy
Ensure front desk presentation is immaculate, organized, and reflective of a luxury environment
Uphold HIPAA standards and maintain strict patient confidentiality
Daily management of esthetic backbar and injectables inventory
Collaborate with other team members to ensure a seamless guest experience
Qualifications
High school diploma or equivalent
2+ years of front desk, patient coordination, or hospitality experience (medical spa, plastic surgery, dermatology, or luxury service industry preferred)
Exceptional interpersonal and communication skills
Strong organizational skills with keen attention to detail
Experience with EMR systems (e.g., Symplast, Aesthetic Record, Nextech) preferred
Ability to multitask while maintaining a high level of service and composure
Professional appearance and demeanor aligned with a high-end brand
Excellent communication and interpersonal skills
Ability to multitask and work in a fast-paced environment
Proficient in Microsoft Office and spa appointment scheduling software
Knowledge of medical spa and plastic surgery services and products is a plus
Location: Cottonwood Heights, Utah
Hours: Monday
Friday 9:30am
6:00 pm
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
Advanced MedAesthetic Partners (AMP) is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or other status as protected by applicable law. AMP complies with applicable state and local laws governing nondiscrimination in employment in every location in which we have facilities. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AMP is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported.