Scheduling Coordinator
Baystate Interpreters, Gardner, MA, United States
Baystate Interpreters, Inc.
Baystate Interpreters, Inc. is a leading provider of professional language services, offering interpretation and translation in over 350 languages. Our mission is to promote clear communication and cultural understanding by delivering reliable, high-quality services to diverse communities.
Position Summary
Baystate Interpreters is seeking a highly organized and detail-oriented Interpreter Scheduling Specialist to join our growing team. In this role, you will be responsible for managing interpreter schedules and coordinating language service assignments to ensure seamless communication between clients and interpreters.
This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and is committed to delivering exceptional service.
Key Responsibilities
Coordinate and manage interpreter schedules to ensure full coverage of assignments
Communicate with clients to confirm service needs, appointment details, and special requirements
Maintain and update scheduling systems to reflect accurate interpreter availability
Handle last-minute schedule changes, cancellations, and urgent requests efficiently
Track and maintain records of assignments, interpreter performance, and client feedback
Collaborate with recruiting and operations teams to support overall service delivery
Baystate Interpreters, Inc. is a leading provider of professional language services, offering interpretation and translation in over 350 languages. Our mission is to promote clear communication and cultural understanding by delivering reliable, high-quality services to diverse communities.
Position Summary
Baystate Interpreters is seeking a highly organized and detail-oriented Interpreter Scheduling Specialist to join our growing team. In this role, you will be responsible for managing interpreter schedules and coordinating language service assignments to ensure seamless communication between clients and interpreters.
This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and is committed to delivering exceptional service.
Key Responsibilities
Coordinate and manage interpreter schedules to ensure full coverage of assignments
Communicate with clients to confirm service needs, appointment details, and special requirements
Maintain and update scheduling systems to reflect accurate interpreter availability
Handle last-minute schedule changes, cancellations, and urgent requests efficiently
Track and maintain records of assignments, interpreter performance, and client feedback
Collaborate with recruiting and operations teams to support overall service delivery