Universal Banker I
First Western Bank, Sioux Falls, SD, United States
Universal Banker I
First Western Bank is currently looking for a full-time Universal Banker I at our Sioux Falls, SD location.
Universal Banker I Position Overview
Provide prompt, courteous, efficient, and accurate service while handling customer banking matters in support of First Western Bank's sales and service objectives while adhering to the bank's culture of customer service excellence; establish and develop relationships with new consumer and business bank customers.
Responsibilities
Provide excellent customer service by greeting customers in person or on the phone in a timely, courteous, and professional manner
Handle a wide variety of customer banking matters accurately and efficiently; includes cashing checks; making checking and savings account deposits and withdrawals; processing credit card, loan and ACH payments; calculating loan payoffs; redeeming savings bonds; processing coin and currency orders; ordering new and issuing temporary checks; selling and issuing gift cards and travel cards; and wire transfers
Assist customers with debit card maintenance and account maintenance; includes name changes, address changes, deposit product changes, CD renewals, and signer changes for business accounts
Open and manage consumer accounts including Individual Retirement Accounts; Health Savings Accounts; checking, savings, money market, certificates of deposit, and safe deposit accounts
Open and manage business accounts including checking, savings, money market, certificates of deposit, and safe deposit accounts
Qualifications
High School diploma or general education degree (GED) required
One year of banking experience preferred
Knowledge of customer service principles and practices
Knowledge of administrative and clerical procedures
Skills/Abilities
Must be a team player with excellent interpersonal skills, strong written and oral communication skills, active listening skills, and proven customer service skills
Must be detail oriented, able to work under minimal supervision, stay poised under pressure, manage multiple tasks at one time, and interact with co-workers and customers in a professional manner
Must have proficient spoken and written English language skills
Must have cash handling, general math, and computer skills
First Western Bank & Trust is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status.
First Western Bank is currently looking for a full-time Universal Banker I at our Sioux Falls, SD location.
Universal Banker I Position Overview
Provide prompt, courteous, efficient, and accurate service while handling customer banking matters in support of First Western Bank's sales and service objectives while adhering to the bank's culture of customer service excellence; establish and develop relationships with new consumer and business bank customers.
Responsibilities
Provide excellent customer service by greeting customers in person or on the phone in a timely, courteous, and professional manner
Handle a wide variety of customer banking matters accurately and efficiently; includes cashing checks; making checking and savings account deposits and withdrawals; processing credit card, loan and ACH payments; calculating loan payoffs; redeeming savings bonds; processing coin and currency orders; ordering new and issuing temporary checks; selling and issuing gift cards and travel cards; and wire transfers
Assist customers with debit card maintenance and account maintenance; includes name changes, address changes, deposit product changes, CD renewals, and signer changes for business accounts
Open and manage consumer accounts including Individual Retirement Accounts; Health Savings Accounts; checking, savings, money market, certificates of deposit, and safe deposit accounts
Open and manage business accounts including checking, savings, money market, certificates of deposit, and safe deposit accounts
Qualifications
High School diploma or general education degree (GED) required
One year of banking experience preferred
Knowledge of customer service principles and practices
Knowledge of administrative and clerical procedures
Skills/Abilities
Must be a team player with excellent interpersonal skills, strong written and oral communication skills, active listening skills, and proven customer service skills
Must be detail oriented, able to work under minimal supervision, stay poised under pressure, manage multiple tasks at one time, and interact with co-workers and customers in a professional manner
Must have proficient spoken and written English language skills
Must have cash handling, general math, and computer skills
First Western Bank & Trust is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status.