Sr Deposit Operations Specialist
Banc of California, Brea, CA, United States
Sr Deposit Operations Specialist
BANC OF CALIFORNIA AND YOUR CAREER Banc of California, Inc. (NYSE: BANC) is a bank holding company with over $34 billion in assets and the parent company of Banc of California. Banc of California is one of the nation's premier relationship-based business banks, providing banking and treasury management services to small, middle market, and venture backed businesses. The bank offers a broad range of loan and deposit products and services through a network of full-service branches and regional offices, as well as through digital and nationwide capabilities. The bank also provides full-service payment processing solutions to its clients and serves the Community Association Management industry nationwide through its technology forward platform, SmartStreet. Banc of California is committed to supporting its local communities through the Banc of California Charitable Foundation and by partnering with organizations that promote financial literacy, job training, small business support, affordable housing, and more. At Banc of California, our success is powered by our people and a shared commitment to delivering meaningful results. We foster an environment where entrepreneurial thinking is encouraged, and accountability and operational excellence are expected. Our team members are empowered to take ownership, make informed decisions, and make a meaningful impact as the bank continues to grow and evolve. We are dedicated to supporting your growth and wellbeing through comprehensive benefits, robust development opportunities, and inclusive programs that enable you to perform at your best. Together we win!
THE OPPORTUNITY As a Sr. Deposit Operations Specialist, you will be a team-oriented, ambitious, and dedicated individual responsible for performing a variety of deadline-based tasks in an office environment. Performs a variety of operational support functions, such as reviewing reports, preparing correspondence and participating in special projects designated to the department. You will help to ensure internal controls, policies, procedures and mechanisms comply with standard industry practices, regulatory guidelines, and management's recommendations and/or directions. Performs all duties in accordance with the Company's policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.
HOW YOU'LL MAKE A DIFFERENCE Depending on the team in which you'll support, you may be responsible for the following:
3Mac - Processes and performs the following functions: Research and document retrieval, Stop Payment, HOA Deposit Processing, Reg E and Zelle claim research, Reg CC Review, Closed Account Review, Account Closures, Negative Balance monitoring, General Ledger Reconciliation, Operating Losses review and monitoring, Interest Calculations and Adjustments, and other duties as assigned.
Carlsbad
Adjustments, suspense reconciliation, dormant account processing, teller corrections, deposit verification, reclamations, returned deposited items, control account reconciliation, cash vault balancing and support, decedent processing, and other duties as assigned.
Brea
B Notices, W8 recertification, delinquent safe deposit box monitoring, Retirement support, DACA management/processing, Escrow Retention Account monitoring/processing, and other duties as assigned.
Assists and supports Branch Banking, Business Banking & Private Banking, Call Center and Loan Servicing teams with customer service issues and back-office procedures related to shared branch deposits, product documentation and maintenance, correcting and maintaining multiple databases to ensure consistency of customer information.
Maintain Superior Professionalism and a Positive Rapport with Team Members, Bank Personnel, Government Agencies, Internal/External Attorneys, and other Professionals. Follows established bank policies and procedures, meets and adheres to audit standards. Supports the company's goals and values accordingly. Supports general internal & external client services such as responding to inquiries and emails. Follow all established policies and procedures. Perform other duties and projects as assigned.
WHAT YOU'LL BRING 4 + years of related work experience and/or training. Work related experience should consist of a Central Operations, or Deposit operations, and/or branch operations background. Educational experience, through in-house training sessions. Ability to Maintain Strict Confidentiality. Ability to Work Independently. Advanced Level Computer Knowledge, including Microsoft Office. Critical Thinking Skills. Exceptional Accuracy and Precision Skills. Exceptional Organizational and Time Management Skills. Ability to understand, remember, and communicate routine, factual information. Ability to multi-task and prioritize workload. Ability to understand and follow basic instructions and guidelines. Exceptional oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees. Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: Bank Secrecy Act (BSA) in conjunction with the USA PATRIOT Act, Anti-Money Laundering (AML) and Right to Financial Privacy Act (RFPA, state and federal). High School diploma or equivalent required
HOW WE'LL SUPPORT YOU Financial Security: You will be eligible to participate in the company's 401k plan which includes a company match and immediate vesting. Health & Well-Being: We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long- term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA). Building & Supporting Your Family: Banc of California partners with providers that offer adoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family. Paid Time Away: Eligible team members receive paid vacation days, holidays, and volunteer time off. Career Growth Opportunities: To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more.
SALARY RANGE The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors. Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to their actual or perceived race (including traits associated with race, such as hair texture, hair type or protective hairstyles), religion or religious creed (including religious dress and grooming practices), color, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), sexual orientation, gender, gender identity, gender expression, gender transitioning, citizenship status, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information, or disability (mental or physical), requests for accommodation and any additional protected categories set forth in applicable federal, state or local laws. If you require reasonable accommodation as part of the application process, please contact Talent Acquisition. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
BANC OF CALIFORNIA AND YOUR CAREER Banc of California, Inc. (NYSE: BANC) is a bank holding company with over $34 billion in assets and the parent company of Banc of California. Banc of California is one of the nation's premier relationship-based business banks, providing banking and treasury management services to small, middle market, and venture backed businesses. The bank offers a broad range of loan and deposit products and services through a network of full-service branches and regional offices, as well as through digital and nationwide capabilities. The bank also provides full-service payment processing solutions to its clients and serves the Community Association Management industry nationwide through its technology forward platform, SmartStreet. Banc of California is committed to supporting its local communities through the Banc of California Charitable Foundation and by partnering with organizations that promote financial literacy, job training, small business support, affordable housing, and more. At Banc of California, our success is powered by our people and a shared commitment to delivering meaningful results. We foster an environment where entrepreneurial thinking is encouraged, and accountability and operational excellence are expected. Our team members are empowered to take ownership, make informed decisions, and make a meaningful impact as the bank continues to grow and evolve. We are dedicated to supporting your growth and wellbeing through comprehensive benefits, robust development opportunities, and inclusive programs that enable you to perform at your best. Together we win!
THE OPPORTUNITY As a Sr. Deposit Operations Specialist, you will be a team-oriented, ambitious, and dedicated individual responsible for performing a variety of deadline-based tasks in an office environment. Performs a variety of operational support functions, such as reviewing reports, preparing correspondence and participating in special projects designated to the department. You will help to ensure internal controls, policies, procedures and mechanisms comply with standard industry practices, regulatory guidelines, and management's recommendations and/or directions. Performs all duties in accordance with the Company's policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.
HOW YOU'LL MAKE A DIFFERENCE Depending on the team in which you'll support, you may be responsible for the following:
3Mac - Processes and performs the following functions: Research and document retrieval, Stop Payment, HOA Deposit Processing, Reg E and Zelle claim research, Reg CC Review, Closed Account Review, Account Closures, Negative Balance monitoring, General Ledger Reconciliation, Operating Losses review and monitoring, Interest Calculations and Adjustments, and other duties as assigned.
Carlsbad
Adjustments, suspense reconciliation, dormant account processing, teller corrections, deposit verification, reclamations, returned deposited items, control account reconciliation, cash vault balancing and support, decedent processing, and other duties as assigned.
Brea
B Notices, W8 recertification, delinquent safe deposit box monitoring, Retirement support, DACA management/processing, Escrow Retention Account monitoring/processing, and other duties as assigned.
Assists and supports Branch Banking, Business Banking & Private Banking, Call Center and Loan Servicing teams with customer service issues and back-office procedures related to shared branch deposits, product documentation and maintenance, correcting and maintaining multiple databases to ensure consistency of customer information.
Maintain Superior Professionalism and a Positive Rapport with Team Members, Bank Personnel, Government Agencies, Internal/External Attorneys, and other Professionals. Follows established bank policies and procedures, meets and adheres to audit standards. Supports the company's goals and values accordingly. Supports general internal & external client services such as responding to inquiries and emails. Follow all established policies and procedures. Perform other duties and projects as assigned.
WHAT YOU'LL BRING 4 + years of related work experience and/or training. Work related experience should consist of a Central Operations, or Deposit operations, and/or branch operations background. Educational experience, through in-house training sessions. Ability to Maintain Strict Confidentiality. Ability to Work Independently. Advanced Level Computer Knowledge, including Microsoft Office. Critical Thinking Skills. Exceptional Accuracy and Precision Skills. Exceptional Organizational and Time Management Skills. Ability to understand, remember, and communicate routine, factual information. Ability to multi-task and prioritize workload. Ability to understand and follow basic instructions and guidelines. Exceptional oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees. Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: Bank Secrecy Act (BSA) in conjunction with the USA PATRIOT Act, Anti-Money Laundering (AML) and Right to Financial Privacy Act (RFPA, state and federal). High School diploma or equivalent required
HOW WE'LL SUPPORT YOU Financial Security: You will be eligible to participate in the company's 401k plan which includes a company match and immediate vesting. Health & Well-Being: We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long- term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA). Building & Supporting Your Family: Banc of California partners with providers that offer adoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family. Paid Time Away: Eligible team members receive paid vacation days, holidays, and volunteer time off. Career Growth Opportunities: To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more.
SALARY RANGE The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors. Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to their actual or perceived race (including traits associated with race, such as hair texture, hair type or protective hairstyles), religion or religious creed (including religious dress and grooming practices), color, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), sexual orientation, gender, gender identity, gender expression, gender transitioning, citizenship status, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information, or disability (mental or physical), requests for accommodation and any additional protected categories set forth in applicable federal, state or local laws. If you require reasonable accommodation as part of the application process, please contact Talent Acquisition. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.