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APPOINTMENT SCHEDULER PT(M: 8a-5p, T-F 10a-2p) and PRN available

Coastal Orthopedics & Sports Medicine, Bradenton, FL, United States


Appointment Scheduler

Keep patients movingbecause every moment matters in orthopedic care.
About the Role

In our high-volume orthopedic practice, the Appointment Scheduler is the engine that keeps everything running smoothly. You'll be the first point of contact for patients seeking relief from pain or injuryhelping them get scheduled quickly, accurately, and with confidence. This role is ideal for someone who thrives in a fast-paced environment, can juggle multiple priorities, and stays calm under pressure.
What You'll Do

Manage a high call volume with professionalism, efficiency, and empathy
Quickly and accurately schedule, reschedule, and cancel appointments across multiple providers and specialties
Collect and verify patient demographics and insurance information in real time
Identify urgent needs and help prioritize patients appropriately
Ensure all patient records are complete and detailed to support seamless clinical care
Direct calls and inquiries to the correct departments without delay
Stay on top of voicemails, internal messages, and task queues throughout the day
Return patient calls promptly to maintain access and satisfaction
Partner with the Clinic Director and clinical staff to accommodate urgent "work-in" appointments
Assist with collecting outstanding balances when needed
Contribute to a team-focused environment where flexibility and support are key
What You Bring

High school diploma or equivalent
Proven ability to thrive in a fast-paced, high-demand office setting
Strong multitasking, problem-solving, and organizational skills
Clear, confident communication and a patient-first mindset
Solid computer skills; experience with EMR systems is a plus
Prior experience in orthopedic, specialty care, or outpatient rehab strongly preferred
A team-oriented attitude with a commitment to accuracy and efficiency
Why Join Us?

You'll be part of a dynamic orthopedic team where your work directly impacts how quickly patients receive care and start their recovery. If you're energized by a busy environment and take pride in keeping things organized and moving forward, this role offers a meaningful and rewarding opportunity.
Equal Opportunity Employer: Coastal Orthopedics is committed to fostering a diverse and inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.