Remote Customer Service Representative
Randstad, Scottsdale, AZ, United States
Customer Service Intake Specialist
We are seeking a professional and detail-oriented Customer Service Intake Specialist to join our remote Care Center. In this role, you will serve as the primary point of contact for healthcare providers and members, processing authorization and service inquiries while striving for first-call resolution. You will research eligibility, communicate case updates, and help resolve non-clinical issues while strictly safeguarding protected health information.
We are seeking a professional and detail-oriented Customer Service Intake Specialist to join our remote Care Center. In this role, you will serve as the primary point of contact for healthcare providers and members, processing authorization and service inquiries while striving for first-call resolution. You will research eligibility, communicate case updates, and help resolve non-clinical issues while strictly safeguarding protected health information.