Program Support Assistant (OA)
US Department of Veterans Affairs, Long Beach, CA, United States
Job Title
Program Support Assistant (OA)
Job Duties
Duties may include but are not limited to:
Serves as a primary point of contact and subject matter resource for inquiries regarding HUD-VASH services and referral coordination
Collaborates with VHA departments, the Social Work Administration Team, and Program Support Assistants (PSAs) across VISN 22 to support effective HUDVASH operations
Performs timekeeping duties for HUD-VASH and supports other areas within Social Work Service
Coordinates attendance tracking with the Social Work administrative team and generates encounter error reports for correction by appropriate staff
Utilizes ADHOC encounter reports, SPARQ data, and Pyramid Analytics to support Social Work Supervisors in capturing provider productivity and producing required program reports
Refer grievances to supervisors and assist Veterans with program concerns, helping explain relevant VA policies and procedures
Provides essential support in tracking HUD-VASH program expenditures
Assist with annual purchasing needs for the HUD-VASH Program and work closely with the HCHV Coordinator to maintain the Fiscal Control Point (FCP)
Work Schedule: Monday - Friday; 7:30am-4:00pm
Virtual: This is not a virtual position.
Position Description/PD#: PD023003
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
Program Support Assistant (OA)
Job Duties
Duties may include but are not limited to:
Serves as a primary point of contact and subject matter resource for inquiries regarding HUD-VASH services and referral coordination
Collaborates with VHA departments, the Social Work Administration Team, and Program Support Assistants (PSAs) across VISN 22 to support effective HUDVASH operations
Performs timekeeping duties for HUD-VASH and supports other areas within Social Work Service
Coordinates attendance tracking with the Social Work administrative team and generates encounter error reports for correction by appropriate staff
Utilizes ADHOC encounter reports, SPARQ data, and Pyramid Analytics to support Social Work Supervisors in capturing provider productivity and producing required program reports
Refer grievances to supervisors and assist Veterans with program concerns, helping explain relevant VA policies and procedures
Provides essential support in tracking HUD-VASH program expenditures
Assist with annual purchasing needs for the HUD-VASH Program and work closely with the HCHV Coordinator to maintain the Fiscal Control Point (FCP)
Work Schedule: Monday - Friday; 7:30am-4:00pm
Virtual: This is not a virtual position.
Position Description/PD#: PD023003
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized