Claims Examiner 1
Swift Transportation, Phoenix, AZ, United States
Swift Transportation Position
Position at Swift Transportation
Who We Are:
Swift Transportation has been an industry leader for many years with a profound history dating back to the 1960s. Swift is the largest truckload carrier in America with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of advancement and growth opportunities. We place a strong emphasis on culture because we strongly believe that it is a key contributor in achieving overall results here at Swift.
Job Responsibilities: What you will do
Answer calls and work closely with more senior examiners and/or leadership regarding investigations and evaluations of claims. Incumbents have up to $5,000 reserve authority; $2,500 settlement authority and $1,000 payment authority.
Investigate claims made as a result of reports filed by insureds and/or third parties.
Initiate and conduct appropriate follow-ups via proficient use of the claims handling diary system and other related systems.
Determine best 3rd party independent adjuster to utilize for each situation.
Correspond with policyholders, claimants, witnesses, attorneys, etc. to gather information to support decisions.
Calculate payments and provides recommendations for settlement of routine claims. As directed, negotiates settlements of claims.
Examine claim forms and other records to determine coverage.
Prepare reports of investigation findings.
Complete training necessary to promptly and effectively handle claims to conclusion.
Proactively work to assist others in achieving the organization's objectives.
Qualifications: What you need to bring
1+ year's experience in claims entry/handling required.
Must be able to take direction from leadership and be detail-orientated.
Must be very organized and able to multi-task.
Must be able to make timely commitments and follow through on commitments made.
Must be able to learn new processes.
Must be able to work in a fast-paced environment and possess excellent time management skills.
Associate's degree or equivalent combination of education and/or experience required.
What we offer:
Our benefits package includes 401k, medical, dental, vision, disability, supplemental and life insurance as well as pet insurance. We also offer an employee stock purchase plan, paid training, wellness programs, flexible spending account, tuition assistance programs (subject to change), military leave, and discounts with our vendors. Volunteer opportunities to support our local communities - we have an adoration for helping others which is why we have worked hard to establish partnerships with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back. Training, development & growth opportunities - our success at Swift is driven by our people! Our goal is to provide a supportive environment that promotes growth and advancement. We invest the time to ensure our employees receive the best training, along with all the tools and resources to thrive. Diversity, equity and inclusion - a diverse workforce allows us to achieve a dynamic business advantage where we can openly collaborate, thus bringing new ideas to the table that contribute to innovative and effective solutions. Everyone at Swift has a voice and your opinion matters.
The company is an equal employment opportunity employer. The company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The company also prohibits harassment of applicants and employees based on any of these protected categories.
Position at Swift Transportation
Who We Are:
Swift Transportation has been an industry leader for many years with a profound history dating back to the 1960s. Swift is the largest truckload carrier in America with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of advancement and growth opportunities. We place a strong emphasis on culture because we strongly believe that it is a key contributor in achieving overall results here at Swift.
Job Responsibilities: What you will do
Answer calls and work closely with more senior examiners and/or leadership regarding investigations and evaluations of claims. Incumbents have up to $5,000 reserve authority; $2,500 settlement authority and $1,000 payment authority.
Investigate claims made as a result of reports filed by insureds and/or third parties.
Initiate and conduct appropriate follow-ups via proficient use of the claims handling diary system and other related systems.
Determine best 3rd party independent adjuster to utilize for each situation.
Correspond with policyholders, claimants, witnesses, attorneys, etc. to gather information to support decisions.
Calculate payments and provides recommendations for settlement of routine claims. As directed, negotiates settlements of claims.
Examine claim forms and other records to determine coverage.
Prepare reports of investigation findings.
Complete training necessary to promptly and effectively handle claims to conclusion.
Proactively work to assist others in achieving the organization's objectives.
Qualifications: What you need to bring
1+ year's experience in claims entry/handling required.
Must be able to take direction from leadership and be detail-orientated.
Must be very organized and able to multi-task.
Must be able to make timely commitments and follow through on commitments made.
Must be able to learn new processes.
Must be able to work in a fast-paced environment and possess excellent time management skills.
Associate's degree or equivalent combination of education and/or experience required.
What we offer:
Our benefits package includes 401k, medical, dental, vision, disability, supplemental and life insurance as well as pet insurance. We also offer an employee stock purchase plan, paid training, wellness programs, flexible spending account, tuition assistance programs (subject to change), military leave, and discounts with our vendors. Volunteer opportunities to support our local communities - we have an adoration for helping others which is why we have worked hard to establish partnerships with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back. Training, development & growth opportunities - our success at Swift is driven by our people! Our goal is to provide a supportive environment that promotes growth and advancement. We invest the time to ensure our employees receive the best training, along with all the tools and resources to thrive. Diversity, equity and inclusion - a diverse workforce allows us to achieve a dynamic business advantage where we can openly collaborate, thus bringing new ideas to the table that contribute to innovative and effective solutions. Everyone at Swift has a voice and your opinion matters.
The company is an equal employment opportunity employer. The company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The company also prohibits harassment of applicants and employees based on any of these protected categories.