Player Services Cashier - Full Time
PENN Entertainment, Dayton, OH, United States
We're Changing Entertainment. Come Join Us.
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefitssuch as day-one medical coverage, 401(k) matching, and annual performance bonusmay vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
We Love Our Work.
Explain wagering rules, including betting lines and odds, and procedures to
Efficiently and accurately processes all pari-mutuel wages in the tote
Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and
Write Sports tickets in an accurate and timely
Create and enter player tracking
Make payments on winning tickets in an accurate and timely manner; verify tickets and
Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.
Maintain and reconcile bank for assigned shift, following established cash-handling policies and
Process cash transactions for gaming customers and employees (Includes cashing TITO tickets, personal checks, markers, traveler's checks, lottery tickets, exchange currency, and processing cash advance transactions).
Be knowledgeable and comply with Title 31
Enroll patrons into the loyalty program, issue patrons loyalty program player cards, maintain accurate player tracking information, answer questions about patron's accounts, and assist the Marketing Department with all gaming promotions.
Counts down bank or window at end of each shift and reconciles to the draw
Completes a blind drop on all revenues collected during the
Operates assigned bank or window according to department and regulatory
Completes all required shift paperwork according to internal control
Records any applicable cash transactions that are required by Federal Law
Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and provides information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest Offer information on activities, etc., and direct guests for further information as necessary.
Manages difficult guest situations; Responds promptly to guest needs; Seeks guest feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Stocks stations with adequate supplies; keeps all stations neat and
This job description is not intended to be all-inclusive and Team Members may also be asked to perform other reasonable related duties as Hollywood Gaming at Dayton reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members.
Bring Us Your Best.
General cashiering background or prior money handling experience
Previous experience in race and sportsbook
Working knowledge of
Knowledge of tote system to place customer
Must have previous experience with jet sort, coin roller, check cashing and credit card cash advance
Efficiency and accuracy when entering guests wagers and paying out
Variances within standards according to department variance
Ability to respond calmly and make rational decisions when
Ability to learn and comply with department, property and regulatory policy and
Other duties, as needed
Stay In The Game. Follow Us.
We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability
for our community, our team members, our vendors, and our planet.
We're changing entertainment.
Follow us.
Equal Opportunity Employer
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefitssuch as day-one medical coverage, 401(k) matching, and annual performance bonusmay vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
We Love Our Work.
Explain wagering rules, including betting lines and odds, and procedures to
Efficiently and accurately processes all pari-mutuel wages in the tote
Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and
Write Sports tickets in an accurate and timely
Create and enter player tracking
Make payments on winning tickets in an accurate and timely manner; verify tickets and
Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.
Maintain and reconcile bank for assigned shift, following established cash-handling policies and
Process cash transactions for gaming customers and employees (Includes cashing TITO tickets, personal checks, markers, traveler's checks, lottery tickets, exchange currency, and processing cash advance transactions).
Be knowledgeable and comply with Title 31
Enroll patrons into the loyalty program, issue patrons loyalty program player cards, maintain accurate player tracking information, answer questions about patron's accounts, and assist the Marketing Department with all gaming promotions.
Counts down bank or window at end of each shift and reconciles to the draw
Completes a blind drop on all revenues collected during the
Operates assigned bank or window according to department and regulatory
Completes all required shift paperwork according to internal control
Records any applicable cash transactions that are required by Federal Law
Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and provides information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest Offer information on activities, etc., and direct guests for further information as necessary.
Manages difficult guest situations; Responds promptly to guest needs; Seeks guest feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Stocks stations with adequate supplies; keeps all stations neat and
This job description is not intended to be all-inclusive and Team Members may also be asked to perform other reasonable related duties as Hollywood Gaming at Dayton reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members.
Bring Us Your Best.
General cashiering background or prior money handling experience
Previous experience in race and sportsbook
Working knowledge of
Knowledge of tote system to place customer
Must have previous experience with jet sort, coin roller, check cashing and credit card cash advance
Efficiency and accuracy when entering guests wagers and paying out
Variances within standards according to department variance
Ability to respond calmly and make rational decisions when
Ability to learn and comply with department, property and regulatory policy and
Other duties, as needed
Stay In The Game. Follow Us.
We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability
for our community, our team members, our vendors, and our planet.
We're changing entertainment.
Follow us.
Equal Opportunity Employer