GROCERY GENERAL CLERK
Food 4 Less, Rio Linda, CA, United States
General Clerk
The General Clerk assists the Combo or Grocery Manager in cleaning, stocking, and managing the sales floor's day-to-day operations. They also contribute to a positive customer shopping experience and maintain department quality standards.
The essential functions of the position include replenishing products in various departments as directed, collecting shopping carts and cleaning parking lots throughout the shift, checking displays and shelves for any out-of-stock products to refill for customer purchases, helping customers locate items and carry out purchases as needed, moving products in and out of storage areas for proper display and storage of goods, including in refrigerating storage boxes, assisting in maintaining inventory control to ensure freshness, product quality, and turnover for maximum sales and to minimize out-of-stock or overstocked products, returning all products to shelves that customers have moved or returned before purchase, often called "go-backs," assisting with the accuracy and efficiency of online customer orders, sweeping store hourly by following store maps of each section and properly documenting sweeps by scanning QR codes throughout the store, maintaining store cleanliness inside and out, including bathrooms and trash cans, handling damaged and spoiled products according to company policy and assisting in controlling the level of damaged goods, monitoring expiration dates of labeled goods to ensure only fresh products are available for customer purchase, assisting in ensuring a favorable department image to customers by maintaining a clean, attractive, and friendly department, reporting malfunctioning refrigeration or equipment to store management immediately, greeting all customers and providing prompt and courteous service, and performing other duties as assigned.
Knowledge includes understanding of customer service best practices and strategies to enhance customer engagement, awareness of grocery products and categories to handle and store items correctly, and knowledge of OSHA guidelines and other relevant health and safety regulations.
Skills include strong communication skills to interact effectively with customers and team members, and proficiency in using inventory management software, barcode scanners, and other warehouse technologies.
Abilities include the ability to maintain organized storage areas and manage inventory efficiently, the ability to identify and resolve issues related to inventory discrepancies or storage problems, the ability to adapt to changing situations, manage multiple demands, and work effectively with diverse personalities, and the aptitude for making informed decisions quickly, often in high-pressure environments.
Physical requirements include standing and walking for extended periods, lifting and carrying items up to 25 pounds frequently and up to 50 pounds occasionally, performing repetitive motions such as reaching, bending, stooping, squatting, and handling products, climbing ladders to perform warehouse tasks at elevated heights, ability to perform tasks that require fine motor skills, such as using tools or handling small objects, operating equipment to move or store products and displays, maintaining clear communication with customers and team members, moving quickly and efficiently to assist customers and manage workload, and maintaining physical stamina to work in a fast-paced environment.
Work conditions include varying work hours with availability required on weekends, evenings, and holidays; typically, 8-hour shifts for full-time employees, indoor, climate-controlled, with adequate lighting and ventilation, work within the grocery store environments, which include various sections such as the sales floor, backrooms, and exterior areas, professional and presentable attire as determined by store management, including a name tag, company-issued shirts, hats, jackets, or personal shirts that are black, burgundy, or blue, in good repair, and not faded, exposure to moving mechanical parts and cleaning chemicals, usually low to moderate noise level with occasional loud periods from customers, store announcements, and equipment, and constant interaction with customers and team members in a fast-paced retail environment.
Minimum qualifications include a high school diploma or equivalent, over one year of grocery clerk experience is preferred, complete the company's OSHA-accredited forklift training, and must be 18 years of age or older.
Company employment policies include being an "At-Will" employer and an Equal Opportunity Employer (EOE).
The General Clerk assists the Combo or Grocery Manager in cleaning, stocking, and managing the sales floor's day-to-day operations. They also contribute to a positive customer shopping experience and maintain department quality standards.
The essential functions of the position include replenishing products in various departments as directed, collecting shopping carts and cleaning parking lots throughout the shift, checking displays and shelves for any out-of-stock products to refill for customer purchases, helping customers locate items and carry out purchases as needed, moving products in and out of storage areas for proper display and storage of goods, including in refrigerating storage boxes, assisting in maintaining inventory control to ensure freshness, product quality, and turnover for maximum sales and to minimize out-of-stock or overstocked products, returning all products to shelves that customers have moved or returned before purchase, often called "go-backs," assisting with the accuracy and efficiency of online customer orders, sweeping store hourly by following store maps of each section and properly documenting sweeps by scanning QR codes throughout the store, maintaining store cleanliness inside and out, including bathrooms and trash cans, handling damaged and spoiled products according to company policy and assisting in controlling the level of damaged goods, monitoring expiration dates of labeled goods to ensure only fresh products are available for customer purchase, assisting in ensuring a favorable department image to customers by maintaining a clean, attractive, and friendly department, reporting malfunctioning refrigeration or equipment to store management immediately, greeting all customers and providing prompt and courteous service, and performing other duties as assigned.
Knowledge includes understanding of customer service best practices and strategies to enhance customer engagement, awareness of grocery products and categories to handle and store items correctly, and knowledge of OSHA guidelines and other relevant health and safety regulations.
Skills include strong communication skills to interact effectively with customers and team members, and proficiency in using inventory management software, barcode scanners, and other warehouse technologies.
Abilities include the ability to maintain organized storage areas and manage inventory efficiently, the ability to identify and resolve issues related to inventory discrepancies or storage problems, the ability to adapt to changing situations, manage multiple demands, and work effectively with diverse personalities, and the aptitude for making informed decisions quickly, often in high-pressure environments.
Physical requirements include standing and walking for extended periods, lifting and carrying items up to 25 pounds frequently and up to 50 pounds occasionally, performing repetitive motions such as reaching, bending, stooping, squatting, and handling products, climbing ladders to perform warehouse tasks at elevated heights, ability to perform tasks that require fine motor skills, such as using tools or handling small objects, operating equipment to move or store products and displays, maintaining clear communication with customers and team members, moving quickly and efficiently to assist customers and manage workload, and maintaining physical stamina to work in a fast-paced environment.
Work conditions include varying work hours with availability required on weekends, evenings, and holidays; typically, 8-hour shifts for full-time employees, indoor, climate-controlled, with adequate lighting and ventilation, work within the grocery store environments, which include various sections such as the sales floor, backrooms, and exterior areas, professional and presentable attire as determined by store management, including a name tag, company-issued shirts, hats, jackets, or personal shirts that are black, burgundy, or blue, in good repair, and not faded, exposure to moving mechanical parts and cleaning chemicals, usually low to moderate noise level with occasional loud periods from customers, store announcements, and equipment, and constant interaction with customers and team members in a fast-paced retail environment.
Minimum qualifications include a high school diploma or equivalent, over one year of grocery clerk experience is preferred, complete the company's OSHA-accredited forklift training, and must be 18 years of age or older.
Company employment policies include being an "At-Will" employer and an Equal Opportunity Employer (EOE).