Medical Billing & Follow Up Rep (Must be MN Resident)

Medical Billing & Insurance Follow-Up Representative (Remote: Must be MN Resident)

Location:

Remote

Schedule:

Monday-Friday | 8am to 4:30pm

Employment Type:

Non-Exempt | Full-Time

Job Overview

We are seeking an experienced Medical Billing and Follow-Up Representative to support end-to-end insurance billing, accounts receivable (AR), payment posting, and denial management activities. This fully remote role focuses on timely claim submission, payer follow-up, EOB/ERA review, discrepancy resolution, and accurate documentation across Medicare, Medicaid, and commercial insurance payers.

This position is ideal for candidates with strong medical billing, insurance collections, clearinghouse workflows, and denial resolution experience who excel in a high-volume, detail-driven revenue cycle environment.

Key Responsibilities

Submit professional and institutional medical claims accurately and timely

Perform insurance follow-up on unpaid, underpaid, or denied claims

Review and interpret Explanations of Benefits (EOBs) and Electronic Remittance Advice (ERAs / ANSI 835)

Identify, analyze, and resolve claim denials and rejections

Ensure correct application of CARC/RARC codes, adjustment codes, and payer-specific denial reasons

Validate payment accuracy, contract compliance, and contractual write-offs

Post payments, adjustments, and corrections with precision

Perform EOB batching, remittance posting, and payer reconciliation

Research accounts via payer portals and conduct outbound calls to insurance companies

Verify and bill primary, secondary, and tertiary insurance coverage

Initiate and track appeals when applicable

Maintain accurate, compliant, and detailed account documentation

Manage assigned work queues, tasks, and follow-up inventories

Identify trends, recurring denial issues, and process improvement opportunities

Communicate clearly with leadership regarding escalations and payer issues

Support additional revenue cycle management (RCM) projects as assigned

Required Qualifications

High school diploma or GED required

2+ years of experience in medical billing, insurance follow-up, clearinghouse workflows, or denial management

Strong understanding of medical billing, AR follow-up, payment posting, and payer processes

Experience working with Medicare, Medicaid, managed care, and commercial payers

Familiarity with CPT, ICD-10, HCPCS, and payer billing rules

Knowledge of EOBs, ERAs, CARC/RARC codes, and adjustment reason codes

Ability to work independently in a remote medical billing environment

Excellent written and verbal communication skills

High attention to detail with strong analytical and problem-solving skills

Technical & Remote Work Requirements

Proficiency with billing systems, databases, and payer portals

Reliable high-speed internet

Mobile device capable of multi-factor authentication (MFA)

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.