Patient Care Representative - Sylva, NC
ECU Health Medical Center, Sylva, NC, United States
Patient Care Representative - Sylva, NC
Position Information
Job Title - Patient Care Representative - Sylva, NC
Position Number - 001970
Vacancy Open to - All Candidates
Time-Limited - No
Advertising Department - DENTAL MEDICINE, SCHOOL OF
Division - Academic Affairs
Classification Title - 10422 Administrative Support Specialist
Competency Level - 2 - Journey
Working Title - Patient Care Representative
Number of Vacancies - 1
Full Time Equivalent (FTE) - 1.0
Full Time or Part Time - Full Time
Recruitment Range - $34,602 - $49,406
Anticipated Hiring Range - $34,602 - $38,445
Salary Grade Equivalency - NC09
Work Schedule - M-F
Work Hours - 8-5
Position Location (City) - Sylva
Job Category - Staff - Office/Clerical
Organizational Unit Overview - The School of Dental Medicine is composed of ten administrative offices and four academic departments. The Administrative units include the Offices of the Dean, Vice Dean, Associate Dean for Student Affairs, Associate Dean for Research, Associate Dean for Clinical Affairs, Associate Dean for Extramural Clinical Practices, Associate Dean for Faculty Affairs, Assistant Dean for Dental Education and Informatics, Assistant Dean for Academic Success and the Assistant Dean for Business Operations and Financial Affairs. The four academic departments are Surgical Sciences, Pediatric Dentistry, Orthodontics and Dentofacial Orthopedics, General Dentistry and Foundational Sciences. Included in the mission of the School of Dental Medicine is to educate dental care providers (both dental students and dental residents) and to address the oral health care needs of the underserved population of North Carolina. The School of Dental Medicine meets these missions by operating dental clinics that provide both educational experiences for the dental students and residents and provides dental care to the residents of North Carolina. These clinics occur in both Ross Hall in Greenville, North Carolina, as well as Community Service-Learning Centers located throughout North Carolina. To operate these clinics, appropriate dental auxiliaries and clinical staff are needed.
Job Duties - This position serves in a business support role for the patients, dentists, dental students, and other staff at the Community Service Learning Center in Sylva, which is a part of the ECU School of Dental Medicine, to optimize practice policies and procedures. It is involved in the following: registration of patients, patient scheduling, cashiering, outpatient charge entry, telephone operations, setting clinic templates, retrieving insurance breakdowns, and other duties assigned to the dental office.
Minimum Education/Experience - High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Job Open Date - 04/24/2026
Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. - 05/04/2026
Open Until Filled - No
Nondiscrimination Statement - East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability. Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/TTY) or ADA - Coordinator@ecu.edu.
Eligibility for Employment - Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.
Department for People Operations, Success, and Opportunity - If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.
Position Information
Job Title - Patient Care Representative - Sylva, NC
Position Number - 001970
Vacancy Open to - All Candidates
Time-Limited - No
Advertising Department - DENTAL MEDICINE, SCHOOL OF
Division - Academic Affairs
Classification Title - 10422 Administrative Support Specialist
Competency Level - 2 - Journey
Working Title - Patient Care Representative
Number of Vacancies - 1
Full Time Equivalent (FTE) - 1.0
Full Time or Part Time - Full Time
Recruitment Range - $34,602 - $49,406
Anticipated Hiring Range - $34,602 - $38,445
Salary Grade Equivalency - NC09
Work Schedule - M-F
Work Hours - 8-5
Position Location (City) - Sylva
Job Category - Staff - Office/Clerical
Organizational Unit Overview - The School of Dental Medicine is composed of ten administrative offices and four academic departments. The Administrative units include the Offices of the Dean, Vice Dean, Associate Dean for Student Affairs, Associate Dean for Research, Associate Dean for Clinical Affairs, Associate Dean for Extramural Clinical Practices, Associate Dean for Faculty Affairs, Assistant Dean for Dental Education and Informatics, Assistant Dean for Academic Success and the Assistant Dean for Business Operations and Financial Affairs. The four academic departments are Surgical Sciences, Pediatric Dentistry, Orthodontics and Dentofacial Orthopedics, General Dentistry and Foundational Sciences. Included in the mission of the School of Dental Medicine is to educate dental care providers (both dental students and dental residents) and to address the oral health care needs of the underserved population of North Carolina. The School of Dental Medicine meets these missions by operating dental clinics that provide both educational experiences for the dental students and residents and provides dental care to the residents of North Carolina. These clinics occur in both Ross Hall in Greenville, North Carolina, as well as Community Service-Learning Centers located throughout North Carolina. To operate these clinics, appropriate dental auxiliaries and clinical staff are needed.
Job Duties - This position serves in a business support role for the patients, dentists, dental students, and other staff at the Community Service Learning Center in Sylva, which is a part of the ECU School of Dental Medicine, to optimize practice policies and procedures. It is involved in the following: registration of patients, patient scheduling, cashiering, outpatient charge entry, telephone operations, setting clinic templates, retrieving insurance breakdowns, and other duties assigned to the dental office.
Minimum Education/Experience - High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Job Open Date - 04/24/2026
Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. - 05/04/2026
Open Until Filled - No
Nondiscrimination Statement - East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability. Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/TTY) or ADA - Coordinator@ecu.edu.
Eligibility for Employment - Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.
Department for People Operations, Success, and Opportunity - If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.