Community Care Coordinator - Salt Lake City, Utah
NovumHealth, Taylorsville, UT, United States
About the Job
Location:
Salt Lake City, Utah - Onsite (This role is not eligible for Remote or Hybrid).
What's the role?
Community Care Coordinators (CCCs) at NovumHealth help members with behavioral health and substance use needs navigate complex healthcare systems. In this role, you'll coordinate care plans across multiple providers, ensure members stay connected to treatment, and advocate for their needs in clinical and community settings.
CCCs work closely with physicians, therapists, recovery programs, social service agencies, and families to reduce barriers, prevent gaps in care, and improve long-term outcomes for individuals facing behavioral health and SUD challenges.
What You'll Do:
Assessing the healthcare needs of individuals within the community and identifying gaps in care.
Collaborating with healthcare providers, social service agencies, and community organizations to develop comprehensive care plans for patients.
Assisting patients in navigating the healthcare system and accessing necessary services, such as medical appointments, specialist referrals, diagnostic tests, and community resources.
Schedule and coordinate appointments across therapy, psychiatry, MAT, and recovery programs.
Facilitating communication and information exchange between patients, healthcare providers, and other stakeholders involved in the care process.
Conducting home visits or community visits to assess patients' living conditions, social support systems, and adherence to treatment plans.
Documenting patient interactions, care plans, and progress notes in electronic health records or care management systems.
Ensuring members/patients are transported to appointments or other locations as necessary, using Employee's personal vehicle (mileage is reimbursed).
May perform duties daily onsite at hospital, residential treatment centers, and other facilities.
Required Education, Experience, Skills & Abilities:
At least 1 year of experience in case management, care coordination, behavioral health, or substance use services.
Bachelor's degree in healthcare, social work, nursing, or related field preferred.
CPR/First Aid (Or willingness to obtain)What you'll need to start:
Must pass drug screening and background check in order to start employment with Novum Health.
Must have independent transportation vehicle to visit multiple locations.
Must be willing to receive vaccinations in accordance with hospital and state requirements.
Physical Requirements:
Ability to sit, use hands and fingers, talk or hear, and smell continually.
Close vision is required to see computer monitors, read documents, and operate copy and fax machines
Ability to stand, walk, and reach frequently
Must be able to move quickly in emergencies, including walking briskly or running short distances.
Ability to maintain physical and mental alertness during prolonged periods of activity in high stress environments.
Why you will love working here:
At NovumHealth, we foster a sense of belonging, tap into individual passions, and provide an enjoyable environment that encourages personal and professional growth. Joining NovumHealth means being part of a dynamic and supportive community where your contributions are not only recognized but also celebrated.
Perks of working at NBH:
Pay & Financial Wellness: Competitive salary, free financial coaching, and access to credit lines and personal loans through FinFit because your financial health matters beyond your paycheck.
Time to Recharge: We offer generous PTO, Holidays, and sick time so you can show up as your best self.
Health & Wellbeing: Medical, Dental, and vision insurance options, optional supplemental coverage, and company paid access to Employee Assistance Programs (EAP) for when life gets complicated.
Plan for the Future: A 401(k) Retirement Savings Plan to help you build the financial future you deserve.
Everyday Savings: Preferred rates on auto, home, and renter's insurance through Allstate, plus a wide range of employee discounts through Corestream.
And so Much More: This is just the beginning we're always looking for new ways to support our team.
About the Company
Our vision is to be a leader in high-quality, physician-led behavioral health care. We make this vision a reality by working in partnership with health plans and care providers to connect patients to the care they need.Our goal is to set the standard of excellence in the compassionate treatment of behavioral health.NovumHealth provides services to meet the full spectrum of ongoing emergent psychosocial and psychiatric conditions. We cultivate the finest practitioners in behavioral health to listen, and to provide options and treatments to improve health in a lasting way.We contract a wide variety of behavioral health care providers to ensure that members have access, choice, and any specialized care they may need.We also partner closely with communities to secure food, housing, and transportation to ensure a stable environment for healing.If you'd like to learn more about our company click the link below!https://www.novumhealth.com/
Location:
Salt Lake City, Utah - Onsite (This role is not eligible for Remote or Hybrid).
What's the role?
Community Care Coordinators (CCCs) at NovumHealth help members with behavioral health and substance use needs navigate complex healthcare systems. In this role, you'll coordinate care plans across multiple providers, ensure members stay connected to treatment, and advocate for their needs in clinical and community settings.
CCCs work closely with physicians, therapists, recovery programs, social service agencies, and families to reduce barriers, prevent gaps in care, and improve long-term outcomes for individuals facing behavioral health and SUD challenges.
What You'll Do:
Assessing the healthcare needs of individuals within the community and identifying gaps in care.
Collaborating with healthcare providers, social service agencies, and community organizations to develop comprehensive care plans for patients.
Assisting patients in navigating the healthcare system and accessing necessary services, such as medical appointments, specialist referrals, diagnostic tests, and community resources.
Schedule and coordinate appointments across therapy, psychiatry, MAT, and recovery programs.
Facilitating communication and information exchange between patients, healthcare providers, and other stakeholders involved in the care process.
Conducting home visits or community visits to assess patients' living conditions, social support systems, and adherence to treatment plans.
Documenting patient interactions, care plans, and progress notes in electronic health records or care management systems.
Ensuring members/patients are transported to appointments or other locations as necessary, using Employee's personal vehicle (mileage is reimbursed).
May perform duties daily onsite at hospital, residential treatment centers, and other facilities.
Required Education, Experience, Skills & Abilities:
At least 1 year of experience in case management, care coordination, behavioral health, or substance use services.
Bachelor's degree in healthcare, social work, nursing, or related field preferred.
CPR/First Aid (Or willingness to obtain)What you'll need to start:
Must pass drug screening and background check in order to start employment with Novum Health.
Must have independent transportation vehicle to visit multiple locations.
Must be willing to receive vaccinations in accordance with hospital and state requirements.
Physical Requirements:
Ability to sit, use hands and fingers, talk or hear, and smell continually.
Close vision is required to see computer monitors, read documents, and operate copy and fax machines
Ability to stand, walk, and reach frequently
Must be able to move quickly in emergencies, including walking briskly or running short distances.
Ability to maintain physical and mental alertness during prolonged periods of activity in high stress environments.
Why you will love working here:
At NovumHealth, we foster a sense of belonging, tap into individual passions, and provide an enjoyable environment that encourages personal and professional growth. Joining NovumHealth means being part of a dynamic and supportive community where your contributions are not only recognized but also celebrated.
Perks of working at NBH:
Pay & Financial Wellness: Competitive salary, free financial coaching, and access to credit lines and personal loans through FinFit because your financial health matters beyond your paycheck.
Time to Recharge: We offer generous PTO, Holidays, and sick time so you can show up as your best self.
Health & Wellbeing: Medical, Dental, and vision insurance options, optional supplemental coverage, and company paid access to Employee Assistance Programs (EAP) for when life gets complicated.
Plan for the Future: A 401(k) Retirement Savings Plan to help you build the financial future you deserve.
Everyday Savings: Preferred rates on auto, home, and renter's insurance through Allstate, plus a wide range of employee discounts through Corestream.
And so Much More: This is just the beginning we're always looking for new ways to support our team.
About the Company
Our vision is to be a leader in high-quality, physician-led behavioral health care. We make this vision a reality by working in partnership with health plans and care providers to connect patients to the care they need.Our goal is to set the standard of excellence in the compassionate treatment of behavioral health.NovumHealth provides services to meet the full spectrum of ongoing emergent psychosocial and psychiatric conditions. We cultivate the finest practitioners in behavioral health to listen, and to provide options and treatments to improve health in a lasting way.We contract a wide variety of behavioral health care providers to ensure that members have access, choice, and any specialized care they may need.We also partner closely with communities to secure food, housing, and transportation to ensure a stable environment for healing.If you'd like to learn more about our company click the link below!https://www.novumhealth.com/