Parts Specialist
Sanco Thermo King, Saint Paul, MN, United States
Parts Specialist
Summary: The Parts Specialist supports the parts counter both for internal customers (Service Technicians) and external customers. Essential Functions: To perform this job successfully, an individual must be able to perform each essential duty listed below satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Greets customers and takes orders in person and over the phone
Determines replacement part required, according to inspection of old part, customer request, or customer description of malfunction
Completes sales by entering purchased items into the sales/inventory system, obtaining payment, adding purchases to credit account, and issuing sales receipts
Utilizes both catalog and on-line resources to secure necessary parts to meet customer needs
Maintains parts inventory by verifying supplies and placing orders when order-points are reached
Stocks items by unpacking and placing items into bins and on shelves
Executes freight claims for damaged goods
Receives returned items by inspecting them and then returning payments
Assists with shipping and receiving, when needed
Knowledge, Skills, and Abilities: The requirements listed below are representative of the knowledge skill and/or ability required to successfully perform the essential functions of the job. Knowledge, Education and/or Experience:
Requires a high school diploma or general education diploma (GED)
Valid driver's license
Previous parts or automotive industry experience preferred
One to two years of counter experience preferred
Forklift experience a plus
Skills:
Excellent communication skills
Excellent phone skills
Abilities:
The ability to multi-task
Benefits:
Competitive Compensation
Health, Dental, and Vision Insurance
HSA with Company Matching
Pension
Company-Paid Life and Short-Term Disability Insurance
Long-Term Disability Insurance
Holiday Pay and PTO
Summary: The Parts Specialist supports the parts counter both for internal customers (Service Technicians) and external customers. Essential Functions: To perform this job successfully, an individual must be able to perform each essential duty listed below satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Greets customers and takes orders in person and over the phone
Determines replacement part required, according to inspection of old part, customer request, or customer description of malfunction
Completes sales by entering purchased items into the sales/inventory system, obtaining payment, adding purchases to credit account, and issuing sales receipts
Utilizes both catalog and on-line resources to secure necessary parts to meet customer needs
Maintains parts inventory by verifying supplies and placing orders when order-points are reached
Stocks items by unpacking and placing items into bins and on shelves
Executes freight claims for damaged goods
Receives returned items by inspecting them and then returning payments
Assists with shipping and receiving, when needed
Knowledge, Skills, and Abilities: The requirements listed below are representative of the knowledge skill and/or ability required to successfully perform the essential functions of the job. Knowledge, Education and/or Experience:
Requires a high school diploma or general education diploma (GED)
Valid driver's license
Previous parts or automotive industry experience preferred
One to two years of counter experience preferred
Forklift experience a plus
Skills:
Excellent communication skills
Excellent phone skills
Abilities:
The ability to multi-task
Benefits:
Competitive Compensation
Health, Dental, and Vision Insurance
HSA with Company Matching
Pension
Company-Paid Life and Short-Term Disability Insurance
Long-Term Disability Insurance
Holiday Pay and PTO