Regional Sales Manager

Job Description

Job Description

Regional Sales Manager for a company in Irvine CA that manufactures food processing equipment. This position is responsible for the development and promotion of the company products and services at the designated areas; to increase the profit of the company, as well as maintaining the existing customer base.

Direct Hire position with hours 8:30 am - 5:30 pm, Monday-Friday. This position reports to the Sales Manager/Director. Salary range $95-100K/year plus bonus and car allowance (if company car provided, does NOT apply) Benefits include Medical, Dental, Vision, Life, and 401K after 90 days probation period

Travel is 60-70% to travel visiting customers and attending lab tests in New Jersey and CA locations

Essential Job Functions
SALES & MARKETING COORDINATION
- Contacts potential customers by phone, email and in person on a daily basis, and update Salesforce information.
- Identifies sales prospects and contacts them and other accounts
- Determines customers' needs and budgets; plans a sales strategy to sell the services.
- Responsible for developing the sales strategies for designated areas, and updates the strategies frequently to match management's decisions.
- Develops and maintains sales materials to be presented to the customers.
- Conducts sales presentations and introduces promotional products to both existing and potential customers.
- Develops and maintains sales relationship with existing and potential customers by following up frequently especially when quotations are submitted. Develops sales and action targets and submits semiannual action plan; Actively Implements the strategic sales plan accordingly.
- Follows up on new leads and referrals resulting from sales activities, and Salesforce.
- Communicates with existing and potential customers seeking sales opportunities as well as identifying market trends.
- Recommends potential services to management by collecting customer information and analyzing customer needs.
- Communicates with dealers to provide sales support and submits dealer-related activities report.
- Submits weekly activity/call reports concerning customer-related activities for quotes, orders, and problems concerning customer relationships: keeps the management informed.
- Submits a business travel plan to Sales Manager at least two weeks prior to the travel begins.
- Develops and updates marketing and customer profile for the designated area and maintains the data up-to-date.
- Develops greater knowledge and familiarity with company products and services.
- Participates in marketing events such as trade shows and seminars in order to share information and keep the marketing information up-to-date.
- Performs collection activities associated with delinquent accounts
- Performs operational testing, technical support and follow-up at customer sites and in-house laboratory.
- Reviews and follows up the leads collected at trade shows.
- Conducts research and analysis to identify customer needs and creates proposals in response to the needs.
- Develops trip/expense report.
- Responsible for answering customers' questions about services and inquiries about the products: identifies and resolves client concerns.
- Stays involved and works closely with customers for smooth transactions.
- Receives and processes orders, provides information regarding current pricing, changes in service, discontinuance of items, and shipping.
- Answers customers' technical questions regarding products, device operation and/or maintenance.
- Resolves customers' complaints via phone and/or email.
- Provides after sales support to customers collaborating with Maintenance Department and Technical Department.

OTHER & MISCELLANEOUS
- Seeks constant improvement, more efficient and less expensive ways and means in work processes.
- Performs special projects and other miscellaneous duties as assigned by management.
- Maintains high ethical standards in the work place.
- Reports all irregular issues and problems to management for solution.
- Maintains good communication with management, other staff members and outside contacts.
- Complies with all company policies and procedures.
- Responsible for maintaining a clean and safe working area.

Education Experience
- Bachelor's degree (BA) from a four-year College or University; or equivalent combination of education and experience is preferred.
Must have current, unexpired Driver License and US Passport

Work Experience
- Min 5 years' Sales experience in the Bakery Machinery industry is required and must be complemented by additional hands-on baking experience
- OR -
Min 10 years' experience in both Sales AND Management in the bakery industry (factory, equipment, and machinery) Additional hands-on baking experience is preferable.