Dock Attendant
SkipperBud's, Waterford, MI, United States
Dock Attendant
The Dock Attendant is to assist the customer with docking and tying of vessel safely and providing any other service for the customer to the best of their ability. Individuals in this position must provide a high level of customer service and present a welcoming and professional image at all time.
Reports To: Marina Manager or Service Manager
Key Internal Relationships: Sales, Parts Department, Service Department, Marine Technicians, Rigging Technicians, and Delivery Captains
Direct Reports: N/A
Able to assist customers with docking and tying of vessels safely
Able to complete the State Boating Safety Course
Able to drive boats within the Marina
Able to wash and flush various hulls and boat engines
Able to assist Forklift drivers with proper placement of boats and inventory
Keep dock free of debris and clutter, including hoses and dock lines which must be stowed properly
Perform required tasks such as pumping fuel and operating the pump out station
Ensure proper recording of all fuel and ship store purchases from all customers
Coordinate with the Ships Store/Marina or Parts Manager to ensure proper inventory levels of fuel and ship store products
Take proactive approach to severe weather prevention steps to secure and protect docks, vessels, customers and marina personnel
Gain a complete understanding of spill containment supplies and equipment and be knowledgeable in the use of these items
Ensure that all visitors enjoy an exceptional customer experience at the marina
Other duties as assigned
Customer satisfaction and enthusiasm/FANS
Accurate accounting for transactions
Ability to work with others
Timely completion of work
Establish and maintain positive relationships with all departments
MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
The Dock Attendant is to assist the customer with docking and tying of vessel safely and providing any other service for the customer to the best of their ability. Individuals in this position must provide a high level of customer service and present a welcoming and professional image at all time.
Reports To: Marina Manager or Service Manager
Key Internal Relationships: Sales, Parts Department, Service Department, Marine Technicians, Rigging Technicians, and Delivery Captains
Direct Reports: N/A
Able to assist customers with docking and tying of vessels safely
Able to complete the State Boating Safety Course
Able to drive boats within the Marina
Able to wash and flush various hulls and boat engines
Able to assist Forklift drivers with proper placement of boats and inventory
Keep dock free of debris and clutter, including hoses and dock lines which must be stowed properly
Perform required tasks such as pumping fuel and operating the pump out station
Ensure proper recording of all fuel and ship store purchases from all customers
Coordinate with the Ships Store/Marina or Parts Manager to ensure proper inventory levels of fuel and ship store products
Take proactive approach to severe weather prevention steps to secure and protect docks, vessels, customers and marina personnel
Gain a complete understanding of spill containment supplies and equipment and be knowledgeable in the use of these items
Ensure that all visitors enjoy an exceptional customer experience at the marina
Other duties as assigned
Customer satisfaction and enthusiasm/FANS
Accurate accounting for transactions
Ability to work with others
Timely completion of work
Establish and maintain positive relationships with all departments
MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.