Lead Technician
Express Wash Inc, Etna, OH, United States
Location:
13375 National Road SW, Etna, Ohio, 43068
Job Description:
Moo Moo Express Car Wash
operates under the parent company of Express Wash Concepts, one of the region's award-winning, fastest-growing companies, can offer you just that! We are more than a car wash - and are looking for individuals interested in Growing With Us!
Why Choose
Moo Moo Express Car Wash ? We're not just a car wash; we're a company committed to fast, eco-friendly services, exceptional customer care, and giving back to our communities, all while providing ample opportunities for personal and career growth. Join us in our mission to make a difference through the power of cleanliness.
Benefits to joining Moo Moo Express Car Wash
Competitive wages: Enjoy a compensation package reflecting your skills and dedication.
Discretionary year-end bonus: Receive a year-end bonus based on exceptional performance.
Unlimited Wash Club Membership: Keep your vehicle looking its best.
Paid vacation: Take well-deserved breaks as outlined in our Employee Manual.
Health care benefits: Medical, Vision, Dental, Company-Paid Life, Disability, Accident, Hospital Indemnity, Employee Assistance Program.
HSA contribution: $1,000/year (with qualifying plan).
Secure future: 401k with up to 4% company match.
Educational reimbursement: Up to $5,200 annually to support ongoing learning and development.
Essential duties and responsibilities
The Lead Service Technician is a hands-on technical leader responsible for supervising a team of technicians who perform maintenance, troubleshooting, and repairs on company equipment. This role combines deep mechanical expertise with team leadership, driving equipment reliability, technician development, and operational excellence.
Key Responsibilities
Training & Development
Mentor and coach technicians on best practices, safety standards, and troubleshooting techniques
continuously improve technician training programs (onboarding, upskilling, and cross-training)
Evaluate technician performance and identify skill gaps; create development plans
Equipment Reliability
Lead initiatives to improve equipment uptime, efficiency, and lifespan
Develop and manage preventative and predictive maintenance programs
Analyze equipment failures and implement root cause corrective actions
Collaborate with engineering and operations teams to optimize equipment performance
Review all work orders for wash equipment and prioritize repairs.
Inspect wash quality and equipment performance.
Leadership & Operations
Serve as a technical leader and escalation point for complex equipment issues
Partner with operations leadership to resolve ongoing issues
Support scheduling and prioritization of maintenance activities
Ensure compliance with safety regulations and company standards
Drive continuous improvement initiatives
Partner with warehouse for parts sourcing and ordering
Perform administrative tasks such as timekeeping, PTO approvals, credit card coding, etc. per schedule
Job Requirement
Experience in car wash maintenance or equipment installation preferred
Must have a valid Driver's License with a clean driving record.
Mechanical knowledge expert
Ability to troubleshoot and collaboratively resolve problems
Professional communication and customer service.
Ability to work independently and as a part of a team
Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.
13375 National Road SW, Etna, Ohio, 43068
Job Description:
Moo Moo Express Car Wash
operates under the parent company of Express Wash Concepts, one of the region's award-winning, fastest-growing companies, can offer you just that! We are more than a car wash - and are looking for individuals interested in Growing With Us!
Why Choose
Moo Moo Express Car Wash ? We're not just a car wash; we're a company committed to fast, eco-friendly services, exceptional customer care, and giving back to our communities, all while providing ample opportunities for personal and career growth. Join us in our mission to make a difference through the power of cleanliness.
Benefits to joining Moo Moo Express Car Wash
Competitive wages: Enjoy a compensation package reflecting your skills and dedication.
Discretionary year-end bonus: Receive a year-end bonus based on exceptional performance.
Unlimited Wash Club Membership: Keep your vehicle looking its best.
Paid vacation: Take well-deserved breaks as outlined in our Employee Manual.
Health care benefits: Medical, Vision, Dental, Company-Paid Life, Disability, Accident, Hospital Indemnity, Employee Assistance Program.
HSA contribution: $1,000/year (with qualifying plan).
Secure future: 401k with up to 4% company match.
Educational reimbursement: Up to $5,200 annually to support ongoing learning and development.
Essential duties and responsibilities
The Lead Service Technician is a hands-on technical leader responsible for supervising a team of technicians who perform maintenance, troubleshooting, and repairs on company equipment. This role combines deep mechanical expertise with team leadership, driving equipment reliability, technician development, and operational excellence.
Key Responsibilities
Training & Development
Mentor and coach technicians on best practices, safety standards, and troubleshooting techniques
continuously improve technician training programs (onboarding, upskilling, and cross-training)
Evaluate technician performance and identify skill gaps; create development plans
Equipment Reliability
Lead initiatives to improve equipment uptime, efficiency, and lifespan
Develop and manage preventative and predictive maintenance programs
Analyze equipment failures and implement root cause corrective actions
Collaborate with engineering and operations teams to optimize equipment performance
Review all work orders for wash equipment and prioritize repairs.
Inspect wash quality and equipment performance.
Leadership & Operations
Serve as a technical leader and escalation point for complex equipment issues
Partner with operations leadership to resolve ongoing issues
Support scheduling and prioritization of maintenance activities
Ensure compliance with safety regulations and company standards
Drive continuous improvement initiatives
Partner with warehouse for parts sourcing and ordering
Perform administrative tasks such as timekeeping, PTO approvals, credit card coding, etc. per schedule
Job Requirement
Experience in car wash maintenance or equipment installation preferred
Must have a valid Driver's License with a clean driving record.
Mechanical knowledge expert
Ability to troubleshoot and collaboratively resolve problems
Professional communication and customer service.
Ability to work independently and as a part of a team
Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.