Video Operations Engineer (Denver)
Transcend Softech LLC, Denver, CO, United States
Video Operations Engineer
Denver CO
Responsibilities
Manage operational readiness across video
authentication , customer onboarding, purchase flows,
cloud
DVR ,
entitlements , channel
lineups ,
metadata , caching,
VOD , and
video
streaming
platforms.
Monitor service health, alerts, and dashboards using monitoring and observability tools such as
Splunk and Datadog
to ensure availability and performance.
Support production deployments, launch readiness, post‑deployment validation, and post‑release checks for
backend video services .
Troubleshoot complex production issues related to customer access, entitlements, recordings, middleware, and
video delivery systems .
Validate data flows between customer account systems, middleware layers, and
video
platforms .
Provision and support deployment of backend services on cloud platforms, with hands‑on experience in
AWS and containerized services .
Must have good knowledge on
Video Back end APIs and microservices.
Must have experience on
Deployment of applications and services in AWS +Kubernetes environment.
Debugging experience of
systems involving multiple REST API services and data sources.
Required Skills and tools
Monitoring and observability systems like
Splunk, Datadog, ELK stack
Alerting, dashboards, service health monitoring
Cloud platforms:
AWS
Supporting Containerized services:
Docker, Kubernetes
Video services
Capacity planning, scalability assessments
Video services
Production deployments and release operations
Video operations
- Root cause analysis ( RCA )
Video devices
- System architecture review and Service design assessment, validation
Denver CO
Responsibilities
Manage operational readiness across video
authentication , customer onboarding, purchase flows,
cloud
DVR ,
entitlements , channel
lineups ,
metadata , caching,
VOD , and
video
streaming
platforms.
Monitor service health, alerts, and dashboards using monitoring and observability tools such as
Splunk and Datadog
to ensure availability and performance.
Support production deployments, launch readiness, post‑deployment validation, and post‑release checks for
backend video services .
Troubleshoot complex production issues related to customer access, entitlements, recordings, middleware, and
video delivery systems .
Validate data flows between customer account systems, middleware layers, and
video
platforms .
Provision and support deployment of backend services on cloud platforms, with hands‑on experience in
AWS and containerized services .
Must have good knowledge on
Video Back end APIs and microservices.
Must have experience on
Deployment of applications and services in AWS +Kubernetes environment.
Debugging experience of
systems involving multiple REST API services and data sources.
Required Skills and tools
Monitoring and observability systems like
Splunk, Datadog, ELK stack
Alerting, dashboards, service health monitoring
Cloud platforms:
AWS
Supporting Containerized services:
Docker, Kubernetes
Video services
Capacity planning, scalability assessments
Video services
Production deployments and release operations
Video operations
- Root cause analysis ( RCA )
Video devices
- System architecture review and Service design assessment, validation