Registration Clerk/Office Assistant
City of Auburn, WA, Auburn, WA, United States
Salary :
$64,890.96 - $79,598.16 Annually
Location :
Auburn, WA
Job Type:
Full-Time
Department:
Parks, Arts & Recreation
Division:
Parks Recreation
Opening Date:
04/27/2026
Closing Date:
5/15/2026 11:59 PM Pacific
FLSA:
Non-Exempt
Bargaining Unit:
UNAFFILIATED
Position Details
Initial application reviews will begin on May 6, 2026.
Speed round interviews are tentatively planned for the week of May 8.
Final interviews are tentatively scheduled for the week of May 25.
NOTE:
Schedule for this position is Monday - Friday, 10:00a.m. - 7:00p.m.
The City of Auburn Parks, Arts, & Recreation Department is seeking a dynamic
Registration Clerk/Office Assistant.
This position performs routine clerical work that includes basic keyboarding, data entry, calculating, filing, and frequent interaction with the public in person and over the phone.
IDEAL CANDIDATE
The City of Auburn is seeking a candidate who has:
Customer service
General
understanding of the recreation department/field
Experience with
cash handling
Experience with
program registration or facility bookings
OUR PARKS DEPARTMENT Auburn's Recreation Division provides opportunities for the public to participate in diverse recreational programs and activities designed to meet the needs of the community. These programs include preschool, youth, teen, and adult leisure programs; youth, teen, and adult athletics; fitness and wellness programs; programs designed to provide social and recreational opportunities to senior citizens and those with special needs, and a host of special events suitable for the entire family and community at large. You can find more information about our Recreation division by .
OUR CITY The City of Auburn is home to over 80,000 residents and encompasses over 29.8 square miles of land, two rivers, and is part of two counties - King and Pierce. The City operates as a Strong-Mayor form of Mayor-Council government, with a City Council of seven at-large members.
Primary Duties
In this role, you will:
Courteously and effectively
work with public officials, citizens, registrants, special populations participants, and other employees, both in person and over the phone.
Greets customers
as they arrive at the building.
Assist the public with a wide variety of information pertaining to City and department programs, facilities, services and community activities.
Act as a
cashier
for department program fees;
reconciles funds.
Take messages and complaints
from citizens and the community in a polite and professional manner.
D
etermine nature of message
or complaint
and, if it cannot be resolved by employee, refers to appropriate staff or department head.
Develop, update and generate
class rosters and mailing lists for Parks, Arts and Recreation programs.
Be responsible for administration of the
ACTIVENet
database to schedule, record and process class and athletic programs.
While these duties may be a primary focus of this job, the full job announcement includes a more comprehensive list of responsibilities.
CLICK HERE
to review the class specification.
Minimum Qualifications
We are looking for candidates who have...
A
high school diploma
or equivalent
AND
1 year of office support experience
in customer/consumer based work environment
We would love it if you had:
Are able to t
ype and enter data accurately .
Vocational or college courses in computer and office skills preferred.
Cashiering experience preferred.
Additional Information
WHY CHOOSE THE CITY OF AUBURN?
Competitive
salary
Excellent
medical, dental, and vision plans with
employee premiums paid
by the City
Employer contributions to the State Retirement System
pension plans
12 days of
paid vacation
per year (prorated)
11 paid holidays
per year
2 paid floating holidays
of your choice per year
VEBA ( tax-free
health savings account)
Optional
Flexible Spending
benefit plan
Deferred Compensation
plan options
Employee
Wellness Program
Employee Assistance Program
And more!
For more information about what benefits the City provides, please visit:
COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
Team Auburn values diverse perspectives and life experiences, and welcomes applications from people who will help us consistently demonstrate the values of equity, respect, and partnership. The department encourages people of all backgrounds to apply, including Black, Indigenous, and people of color, immigrants, refugees, women, LGBTQ, people with disabilities, and veterans. Individuals interested in joining our team must be committed to racial, social, and economic equality for ALL people in our community.
The City of Auburn is an Equal Employment Opportunity (EEO) Employer. No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To learn more about the
Inclusive Auburn
initiative, please visit:
READY TO APPLY?
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, or would like to request accommodation or assistance in the application or assessment process, please contact the recruiter listed on this job announcement.
RECRUITMENT PROCESS
The City of Auburn is dedicated to building an inclusive, informed city, with opportunities for all. Please make sure to submit a complete, detailed, and updated job application. You must meet the minimum qualifications to move forward in the screening process.
If identified as a top candidate, a thorough background check, as well as reference check and driving abstract review, will be required before an official position appointment will be offered.
COMMUNICATION FROM THE CITY OF AUBURN
We primarily communicate via e-mail during the recruitment process. E-mails from auburnwa.gov and/or governmentjobs.com should be placed on your safe domain list to ensure you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders.
CONTACT INFORMATION
If you have any questions, please contact Brianna Winters, Human Resources Coordinator, by email at .
Please visit our Employee Benefits webpage for details:
01
Thank you for your interest in joining Team Auburn!Hiring managers will not be viewing any attachments to your application, including a cover letter or resume, during the initial screening. Please make sure to submit a complete, detailed, and updated job application. When applying for this position, you must thoroughly complete the sections of your application, and provide a thorough response to each of the supplemental questions. Failure to do so may result in elimination from further consideration.Have you read and understood the information listed above?
Yes
No
02
Are you able to work 10am - 7pm, Monday - Friday?
Yes
No
03
Do you have a High School Diploma or equivalent?
Yes
No
04
Describe your experience working in a support capacity to staff and/or administrators. Please include the number of people you supported and what their work titles were.
05
Do you have experience with ACTIVENet registration system?
Yes
No
06
If yes, please explain.
07
Do you have experience with other registration/reservation systems?
Yes
No
08
If yes, please explain.
09
Please explain any cash handling or payment processing experience you have.
10
Please describe your customer service philosophy.
11
How many years of increasingly responsible clerical experience do you have?
Less than 1 year
at least 1 year but less than 2 years
at least 2 years but less than 3 years
at least 3 years but less than 4 years
at least 4 years but less than 5 years
at least 5 years or more
12
Have you worked in a park and recreation department or other community/activity center (YMCA, Boys and Girls Club, etc).
Yes
No
13
If yes, how many years of experience do you have?
14
Do you have experience with billing systems through the Department of Health and Social Services?
Yes
No
Required Question
$64,890.96 - $79,598.16 Annually
Location :
Auburn, WA
Job Type:
Full-Time
Department:
Parks, Arts & Recreation
Division:
Parks Recreation
Opening Date:
04/27/2026
Closing Date:
5/15/2026 11:59 PM Pacific
FLSA:
Non-Exempt
Bargaining Unit:
UNAFFILIATED
Position Details
Initial application reviews will begin on May 6, 2026.
Speed round interviews are tentatively planned for the week of May 8.
Final interviews are tentatively scheduled for the week of May 25.
NOTE:
Schedule for this position is Monday - Friday, 10:00a.m. - 7:00p.m.
The City of Auburn Parks, Arts, & Recreation Department is seeking a dynamic
Registration Clerk/Office Assistant.
This position performs routine clerical work that includes basic keyboarding, data entry, calculating, filing, and frequent interaction with the public in person and over the phone.
IDEAL CANDIDATE
The City of Auburn is seeking a candidate who has:
Customer service
General
understanding of the recreation department/field
Experience with
cash handling
Experience with
program registration or facility bookings
OUR PARKS DEPARTMENT Auburn's Recreation Division provides opportunities for the public to participate in diverse recreational programs and activities designed to meet the needs of the community. These programs include preschool, youth, teen, and adult leisure programs; youth, teen, and adult athletics; fitness and wellness programs; programs designed to provide social and recreational opportunities to senior citizens and those with special needs, and a host of special events suitable for the entire family and community at large. You can find more information about our Recreation division by .
OUR CITY The City of Auburn is home to over 80,000 residents and encompasses over 29.8 square miles of land, two rivers, and is part of two counties - King and Pierce. The City operates as a Strong-Mayor form of Mayor-Council government, with a City Council of seven at-large members.
Primary Duties
In this role, you will:
Courteously and effectively
work with public officials, citizens, registrants, special populations participants, and other employees, both in person and over the phone.
Greets customers
as they arrive at the building.
Assist the public with a wide variety of information pertaining to City and department programs, facilities, services and community activities.
Act as a
cashier
for department program fees;
reconciles funds.
Take messages and complaints
from citizens and the community in a polite and professional manner.
D
etermine nature of message
or complaint
and, if it cannot be resolved by employee, refers to appropriate staff or department head.
Develop, update and generate
class rosters and mailing lists for Parks, Arts and Recreation programs.
Be responsible for administration of the
ACTIVENet
database to schedule, record and process class and athletic programs.
While these duties may be a primary focus of this job, the full job announcement includes a more comprehensive list of responsibilities.
CLICK HERE
to review the class specification.
Minimum Qualifications
We are looking for candidates who have...
A
high school diploma
or equivalent
AND
1 year of office support experience
in customer/consumer based work environment
We would love it if you had:
Are able to t
ype and enter data accurately .
Vocational or college courses in computer and office skills preferred.
Cashiering experience preferred.
Additional Information
WHY CHOOSE THE CITY OF AUBURN?
Competitive
salary
Excellent
medical, dental, and vision plans with
employee premiums paid
by the City
Employer contributions to the State Retirement System
pension plans
12 days of
paid vacation
per year (prorated)
11 paid holidays
per year
2 paid floating holidays
of your choice per year
VEBA ( tax-free
health savings account)
Optional
Flexible Spending
benefit plan
Deferred Compensation
plan options
Employee
Wellness Program
Employee Assistance Program
And more!
For more information about what benefits the City provides, please visit:
COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
Team Auburn values diverse perspectives and life experiences, and welcomes applications from people who will help us consistently demonstrate the values of equity, respect, and partnership. The department encourages people of all backgrounds to apply, including Black, Indigenous, and people of color, immigrants, refugees, women, LGBTQ, people with disabilities, and veterans. Individuals interested in joining our team must be committed to racial, social, and economic equality for ALL people in our community.
The City of Auburn is an Equal Employment Opportunity (EEO) Employer. No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To learn more about the
Inclusive Auburn
initiative, please visit:
READY TO APPLY?
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, or would like to request accommodation or assistance in the application or assessment process, please contact the recruiter listed on this job announcement.
RECRUITMENT PROCESS
The City of Auburn is dedicated to building an inclusive, informed city, with opportunities for all. Please make sure to submit a complete, detailed, and updated job application. You must meet the minimum qualifications to move forward in the screening process.
If identified as a top candidate, a thorough background check, as well as reference check and driving abstract review, will be required before an official position appointment will be offered.
COMMUNICATION FROM THE CITY OF AUBURN
We primarily communicate via e-mail during the recruitment process. E-mails from auburnwa.gov and/or governmentjobs.com should be placed on your safe domain list to ensure you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders.
CONTACT INFORMATION
If you have any questions, please contact Brianna Winters, Human Resources Coordinator, by email at .
Please visit our Employee Benefits webpage for details:
01
Thank you for your interest in joining Team Auburn!Hiring managers will not be viewing any attachments to your application, including a cover letter or resume, during the initial screening. Please make sure to submit a complete, detailed, and updated job application. When applying for this position, you must thoroughly complete the sections of your application, and provide a thorough response to each of the supplemental questions. Failure to do so may result in elimination from further consideration.Have you read and understood the information listed above?
Yes
No
02
Are you able to work 10am - 7pm, Monday - Friday?
Yes
No
03
Do you have a High School Diploma or equivalent?
Yes
No
04
Describe your experience working in a support capacity to staff and/or administrators. Please include the number of people you supported and what their work titles were.
05
Do you have experience with ACTIVENet registration system?
Yes
No
06
If yes, please explain.
07
Do you have experience with other registration/reservation systems?
Yes
No
08
If yes, please explain.
09
Please explain any cash handling or payment processing experience you have.
10
Please describe your customer service philosophy.
11
How many years of increasingly responsible clerical experience do you have?
Less than 1 year
at least 1 year but less than 2 years
at least 2 years but less than 3 years
at least 3 years but less than 4 years
at least 4 years but less than 5 years
at least 5 years or more
12
Have you worked in a park and recreation department or other community/activity center (YMCA, Boys and Girls Club, etc).
Yes
No
13
If yes, how many years of experience do you have?
14
Do you have experience with billing systems through the Department of Health and Social Services?
Yes
No
Required Question