Retail Banking Specialist - Fully Remote
Mercor, San Francisco, CA, United States
About the job
Mercor
connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include
Benchmark ,
General Catalyst ,
Peter Thiel ,
Adam D'Angelo ,
Larry Summers , and
Jack Dorsey .
Position:
Retail Banking AI Specialist
Type:
Contract
Compensation:
$45–$65/hour
Location:
Remote
Role Responsibilities
Review and evaluate
AI-generated outputs
related to consumer lending decisions, deposit account servicing, regulatory compliance, and customer communication.
Create realistic scenarios based on retail banking workflows such as mortgage origination, personal loan underwriting, account opening/closing, fraud escalation, and regulatory examinations.
Annotate, label, and validate data across retail banking use cases like credit decisioning,
KYC/AML procedures , and customer dispute resolution.
Provide structured feedback on AI accuracy in areas such as banking regulations ( Reg Z ,
Reg E ,
TILA ,
RESPA ,
BSA/AML ), product terms, and industry-specific terminology.
Collaborate asynchronously with research teams to refine evaluation frameworks for banking-domain AI.
Qualifications
Must-Have
3+ years
of professional experience at a commercial bank, credit union, or retail banking institution.
Background in one or more areas such as branch operations and management, consumer or mortgage lending, deposit operations and treasury services, compliance, risk, or audit ( BSA/AML ,
CRA , fair lending), relationship management, or private banking.
Strong analytical thinking and ability to translate retail banking workflows into structured evaluation tasks.
Clear written communication and attention to detail.
Preferred
NMLS
registration or banking certifications.
Application Process (Takes 20–30 mins to complete)
Upload resume
AI interview based on your resume
Submit form
Resources & Support
For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
For any help or support, reach out to: support@mercor.com
PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
#J-18808-Ljbffr
Mercor
connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include
Benchmark ,
General Catalyst ,
Peter Thiel ,
Adam D'Angelo ,
Larry Summers , and
Jack Dorsey .
Position:
Retail Banking AI Specialist
Type:
Contract
Compensation:
$45–$65/hour
Location:
Remote
Role Responsibilities
Review and evaluate
AI-generated outputs
related to consumer lending decisions, deposit account servicing, regulatory compliance, and customer communication.
Create realistic scenarios based on retail banking workflows such as mortgage origination, personal loan underwriting, account opening/closing, fraud escalation, and regulatory examinations.
Annotate, label, and validate data across retail banking use cases like credit decisioning,
KYC/AML procedures , and customer dispute resolution.
Provide structured feedback on AI accuracy in areas such as banking regulations ( Reg Z ,
Reg E ,
TILA ,
RESPA ,
BSA/AML ), product terms, and industry-specific terminology.
Collaborate asynchronously with research teams to refine evaluation frameworks for banking-domain AI.
Qualifications
Must-Have
3+ years
of professional experience at a commercial bank, credit union, or retail banking institution.
Background in one or more areas such as branch operations and management, consumer or mortgage lending, deposit operations and treasury services, compliance, risk, or audit ( BSA/AML ,
CRA , fair lending), relationship management, or private banking.
Strong analytical thinking and ability to translate retail banking workflows into structured evaluation tasks.
Clear written communication and attention to detail.
Preferred
NMLS
registration or banking certifications.
Application Process (Takes 20–30 mins to complete)
Upload resume
AI interview based on your resume
Submit form
Resources & Support
For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
For any help or support, reach out to: support@mercor.com
PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
#J-18808-Ljbffr