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EPIC ClinDoc Analyst - Remote

Optum, Walnut Creek, CA, United States


Primary Responsibilities

Build, configure, and support Epic ClinDoc to align with clinical and operational workflows
Partner with clinicians and IT stakeholders to gather requirements and optimize system functionality
Support integration and interoperability with other Epic applications
Troubleshoot system issues, perform ongoing maintenance, and provide end user support
Participate in Epic implementations, upgrades, testing, and validation activities
Develop and maintain system documentation, workflows, and training materials
Ensure Epic build and workflows meet regulatory and compliance standards
Collaborate with project managers to deliver Epic initiatives on time and within scope
Benefits

Opportunities for ongoing Epic training and certification. A collaborative environment that values both technical expertise and clinical partnership.
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including local labor markets, education, work experience, certifications, and more. Salary range: $72,800 to $130,000 annually for full‑time employment. Benefits include a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401(k) contribution. All benefits are subject to eligibility requirements.
Required Qualifications

Epic ClinDoc Certification
2+ years of customer‑facing experience in a healthcare environment
2+ years of experience supporting Epic EHR systems
2+ years of hands‑on experience working with Epic ClinDoc
Solid understanding of clinical workflows
Proven ability and willingness to work Pacific Time hours (8:00 AM – 5:00 PM)
Preferred Qualifications

Additional Epic certifications (e.g., Ambulatory, Inpatient Orders, ASAP)
Experience supporting Epic implementations, upgrades, or optimization initiatives
Proven solid analytical, problem solving, and communication skills
EEO Statements

UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.

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