Shift Manager
Pizza Hut, Alexandria, VA, United States
Shift Manager
Position: Pizza Hut Shift Leader
Job Summary: Reports to Restaurant General Manager, Assistant Restaurant General Manager - Continue to Add to Your Leadership Skills and Take What You've Learned to the Next Level to Manage the Restaurant Day to Day. Prepare and Lead Your Team to Run Successful Shifts.
Duties/Responsibilities:
Take Ownership and Responsibility of Restaurant and Team During Shifts
Train Team Members to Pizza Hut and Tasty Hut, LLC Standards.
Use BLAST to Resolve All Customer Complaints and Always Puts Customer Needs First
Own and Promote Positive Restaurant Culture and Employee Experience (Live Life Unboxed!)
Responsible for Inventory and Food Orders
Enforce and Follow Pizza Hut Service Principals (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
Assist RGM With Oversight and Execution of All Store Inventory, Forecasting, Scheduling Processes
Ensure All Team Members Have the Tools and Knowledge Necessary for Success
Deliver High Customer Satisfaction Results on All Shifts
Ensure Restaurant Meets/Exceeds All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes on Shifts (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
Expert Knowledge and Utilization of Pizza Hut Provided Tools (Hutlink, Learning Zone, Pizzapedia)
Executes all Pizza Hut Provided Training Material and Courses, Follows Up with Team Members on Execution
Delegate and Manage Team Member Workload While Running Shifts
Compliant with All Laws and Regulations
Conduct Inventory Counts and Audits
Ensures a Safe Work Environment is Provided in Restaurant
Maintains a Clean, Organized Restaurant That Meets All Health and Safety Regulations
Brand Steward for Pizza Hut Brand
Manages and Adheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)
Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
Exhibit Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
Other Duties as Assigned
Training/Requirements:
Be A Customer Maniac! - All Roles
Serv Safe Certified
Lead On! Shift Leader
MSM courses 4-5
Proficient at Microsoft Office
Reliable Transportation and Computer basics
Valid Driver's License Preferred
Communicate, Give Feedback in Positive Manner
National Sex Offender Registry Check
Motor Vehicle Record
Position: Pizza Hut Shift Leader
Job Summary: Reports to Restaurant General Manager, Assistant Restaurant General Manager - Continue to Add to Your Leadership Skills and Take What You've Learned to the Next Level to Manage the Restaurant Day to Day. Prepare and Lead Your Team to Run Successful Shifts.
Duties/Responsibilities:
Take Ownership and Responsibility of Restaurant and Team During Shifts
Train Team Members to Pizza Hut and Tasty Hut, LLC Standards.
Use BLAST to Resolve All Customer Complaints and Always Puts Customer Needs First
Own and Promote Positive Restaurant Culture and Employee Experience (Live Life Unboxed!)
Responsible for Inventory and Food Orders
Enforce and Follow Pizza Hut Service Principals (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
Assist RGM With Oversight and Execution of All Store Inventory, Forecasting, Scheduling Processes
Ensure All Team Members Have the Tools and Knowledge Necessary for Success
Deliver High Customer Satisfaction Results on All Shifts
Ensure Restaurant Meets/Exceeds All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes on Shifts (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
Expert Knowledge and Utilization of Pizza Hut Provided Tools (Hutlink, Learning Zone, Pizzapedia)
Executes all Pizza Hut Provided Training Material and Courses, Follows Up with Team Members on Execution
Delegate and Manage Team Member Workload While Running Shifts
Compliant with All Laws and Regulations
Conduct Inventory Counts and Audits
Ensures a Safe Work Environment is Provided in Restaurant
Maintains a Clean, Organized Restaurant That Meets All Health and Safety Regulations
Brand Steward for Pizza Hut Brand
Manages and Adheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)
Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
Exhibit Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
Other Duties as Assigned
Training/Requirements:
Be A Customer Maniac! - All Roles
Serv Safe Certified
Lead On! Shift Leader
MSM courses 4-5
Proficient at Microsoft Office
Reliable Transportation and Computer basics
Valid Driver's License Preferred
Communicate, Give Feedback in Positive Manner
National Sex Offender Registry Check
Motor Vehicle Record