Utility Services Specialist

Utility Services Specialist at City of Boise in Boise, Idaho, United States Job Description Utility Services Specialist Print (Apply ? Utility Services Specialist Salary $18.03 Hourly Location Boise City Hall, ID Job Type Temporary Job Number 23 -07562 Department Public Works Division Billing Opening Date 04/14/2026 Closing Date 4/28/2026 12:00 PM Mountain + Description + Benefits + Questions Summary Statement The City of Boise is hiring for Utility Services Specialists on our Utility Billing team This position is a limited duration position. A limited duration position is a job that is temporary and has a defined end date. Looking for a stable customer service role with room to grow and flexibility? The Utility Services Specialist is a great opportunity for candidates with experience in retail, food service, call centers, or front-line customer support. In this role, youll assist utility customers by answering questions, setting up accounts, processing payments, and resolving billing issues. Youll work in a fast-paced, team-oriented environment where strong communication, attention to detail, and problem-solving skills are valued. This position offers the chance to turn your customer service experience into a long-term career supporting the community, with eligibility for a hybrid work schedule. Why Youll Love This Role - Stable, full-time position with consistent hours - Eligibility for a hybrid work schedule - Customer service-focused work without sales quotas or upselling - Transferable skills welcome - retail, food service, and call center experience are a great fit - Clear procedures and training to help you succeed - Meaningful public service work that supports the community - Opportunities to build skills in billing, accounts, and customer relations Why Work for the City of Boise? Top talent deserves top-notch benefits. The City is among the best in the Treasure Valley when it comes to the benefits and perks we offer our employees. + ZERO premium medical coverage option for you and your family + PERSI retirement benefits plus 401(k)/457b with employer match + 10 hours vacation per month (increases with tenure) + 12 paid holidays + 8 hours sick leave per month + 10 weeks Parental Leave + Up to $500 annual Wellbeing incentive + Tuition reimbursement and free local bus pass + Basic Life and Long-Term Disability insurance at no cost Essential Functions Responds with exceptional service to customer inqui To view full details and how to apply, please login or create a Job Seeker account