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Veterinary Department Manager - Inpatient

Pieper Memorial Veterinary Hospital, Model City, NY, United States


Veterinary Department Manager - Inpatient
Description
Are you an experienced Department Manager with a passion for leadership and a talent for managing dynamic teams? Pieper Memorial Veterinary Center invites you to bring your skills, energy, and dedication to our Middletown, CT, Level I Facility committed to delivering the highest standard of patient care. We are looking for professionals who take pride in their work and are excited to foster a positive, efficient, and collaborative environment.

About You
Pieper Memorial Veterinary Center is seeking a dedicated and skilled Department Manager to oversee the day-to-day operations of our Inpatient veterinary team. In this role, you will manage staff, ensure the delivery of exceptional patient care, and provide the resources and support needed for our clients, patients, and the entire team.

The ideal candidate is an experienced Veterinary Technician (CVT or VTS preferred) with 3–5+ years of supervisory or leadership experience, ideally in a 24/7 emergency, specialty, or high-volume practice. Experience in large primary care or urgent care settings will also be considered. This role requires a strong combination of technical expertise and leadership skills, including the ability to work alongside your team in a clinical capacity for approximately 25% of your time.

As Department Manager, you will lead a team of 50–60 veterinary technicians and assistants within a 24/7/365 service model, working closely with other hospital managers and directors to ensure the highest standard of care.

What to Expect

Commitment to Continuing Education: We want to retain and develop our talent to the best of our ability. You can expect numerous in-house CE opportunities, including mentoring.

Career Advancement: We pride ourselves in recognizing top talent and strong work ethic and if you demonstrate those things, you can expect to be promoted from within.

Environment of Belonging: With many specialties at your fingertips, it's easy to find where you fit. We also promote an environment of inclusivity so that everyone feels welcome.

Environment of Collaboration: Our Level 1 Certified Hospital includes specialists in Emergency & Critical Care, Neurology, Internal Medicine, Oncology, Surgery, and Exotics, and a full staff of experienced Emergency and Primary Care Veterinarians. With the support of their technicians, assistants, and liaisons, the hospital teams work closely together to deliver the highest quality of care.

Anticipated Schedule
5 days a week. Weekends and Holidays are required.

Compensation
Pay range starts at $75,000-$95,000 based on experience/certifications.

Key Responsibilities

Manage and support a team of 50–60 veterinary technicians and assistants, including hiring, onboarding, scheduling, and performance management.

Develop personalized growth plans and provide mentorship and professional development opportunities to staff.

Collaborate with the head of services to improve workflows and increase departmental efficiency while maintaining high-quality care.

Provide advanced nursing care to hospitalized patients.

Teach basic and advanced veterinary skills to new and experienced assistants and veterinary technicians.

Address client concerns and ensure smooth department operations.

Work closely with the clinical director to set and achieve operational and financial goals for the department.

Participate in a rotating Manager on Duty schedule.

Benefits

Supportive culture with social events & team building

Competitive paid time off & holidays

Comprehensive medical, dental, and vision insurance

Mental health focused services

401(k) plan with strong employer match

Team building

Requirements

Experienced Veterinary Technician with a CVT or VTS certification preferred.

Minimum of 3 years of experience in supervisory role, ideally in a 24/7 specialty / emergency practice.

Strong clinical skills and experience with a variety of procedures.

Proven leadership ability and passion for mentoring and team development.

Must be flexible to meet the needs of the department(s) assigned.

Exceptional organizational skills, with the ability to multi-task.

Excellent verbal and written communication.

Proven experience developing and growing teams.

Comfortable with Microsoft Applications.

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