Global Banking & Market Operations - TxB Transaction Services - Analyst - Bengal
Goldman Sachs Bank AG, New York, NY, United States
GLOBAL BANKING & MARKETS
We make markets in and clear client transactions on major stock, options and futures exchanges worldwide. Through our global sales force, we maintain relationships with our clients, receiving orders and distributing investment research, trading ideas, market information and analysis.
OPERATIONS
Transaction Banking Operations is part of Transaction Banking within the Investment Banking Division. We are responsible for building, developing and supporting Goldman Sachs’ Transaction Banking offering that is delivering a range of treasury and cash management products to our corporate client base. Transaction Banking Operations provide essential risk management and controls architecture to preserve and enhance the firm's assets and reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow.
YOUR IMPACT
We are seeking to recruit an individual into the servicing function. The group provides support for the full Transaction Banking product offerings including Deposits, Escrow, Virtual Integrated Accounts, and Global Payments capabilities. The candidate will have to support Transaction Banking Payment Services, FX Transaction Flows with a strong focus on delivering service excellence coupled with risk management within a new evolving team.
The ideal candidate will be integral to delivering for our clients every day while also partnering with Product, Digital, Sales, and Engineering to build out the next generation capabilities in Transaction Banking.
Key client-facing responsibilities will include managing strategic client relationships, exceptions resolution, handling of escalated client inquiries and most importantly – ensuring an exceptional client experience while growing a highly motivated team.
OUR IMPACT
Transaction Banking Operations is focused on scaling the recently launched Transaction Banking businesses and supporting the constantly evolving suite of innovative Transaction Banking Services we are offering clients, whilst adapting to the rapidly changing payment landscape.
Our organisation is the first line of defence for control and governance to protect both clients’ and the firm’s financial assets; and to provide a differentiated, best- in-class client service. Transaction Banking Operations is a growing sub-division, with regional presence in Tokyo, Singapore, Bengaluru, London, New York, and Dallas. All our offices work closely together as a single global team in support of our Transaction Banking business.
We manage a wide range of complex processes, with members developing skills and competencies around service (client on-boarding, first line client support), cash management (including: payment controls, bank account management, virtual account management, cash concentration, payment formatting /settlement, reconciliation and claims), transaction support (FX Payment, Escrow, Money Market and Term Deposits), regulatory requirements, industry trends and change management.
HOW YOU WILL FULFILL YOUR POTENTIAL
Manage the Client Service experience as part of the Global Transaction Banking Operations team, delivering client service excellence as we build, launch, deliver and evolve a suite of new Transaction Banking products for our Clients.
Be service, control and solution orientated as we roll out a significant program of new and enhanced functionality in support of our offering.
Support our new Service functions globally and help establish, develop, monitor and manage the service architecture that allows us to deliver this growing suite of Transaction Banking Services.
Understand and support the FX Payment Flows and liquidity sourcing that are a key component in delivering our Global Payment offering to our clients. Develop and implement best practice to enable efficient movement of International Payments and the flows, payment schemes and the processes surrounding them.
Work with internal teams, strategic partners and clients to manage a range of queries related to payments, accounts, account management, client on-boarding, client issue resolution, payment repairs, firm/customer funding flows and FX unwinds.
SKILLS & EXPERIENCE
BASIC QUALIFICATIONS
Bachelor’s degree with 0-2 years of professional and relevant experience
Experience in the servicing function in Transaction Banking, Payment Processing or FX Middle Office
Strong Interpersonal skills and collaboration skills
Proficient with key principles of client support and risk management
Good understanding of either the FX business including FX Payments or of International Payment Servicing or Transaction Banking Account Management
Analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail
Excellent communication skills (written and verbal)
PREFERRED QUALIFICATIONS
Ability to effectively work with Global Stakeholders
Candidate must be proactive, enthusiastic and team oriented
Ability to remain composed while managing competing priorities
Ability to prioritize and make decisions in a fast-paced environment
Accuracy and attention to detail
Strong written and verbal communication skills
Adapt to new changes and new challenges
Strong analytical skills
ABOUT GOLDMAN SACHS
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.
We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.
Goldman Sachs is an equal employment/affirmative action employer
HEALTHCARE & MEDICAL INSURANCE
We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance.
VACATION POLICIES
We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year.
FINANCIAL WELLNESS & RETIREMENT
We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees’ priorities.
HEALTH SERVICES
We offer medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices.
FITNESS
To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount).
CHILD CARE & FAMILY CARE
We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programmes for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available.
BENEFITS AT GOLDMAN SACHS
Read more about the full suite of class-leading benefits our firm has to offer.
#J-18808-Ljbffr
We make markets in and clear client transactions on major stock, options and futures exchanges worldwide. Through our global sales force, we maintain relationships with our clients, receiving orders and distributing investment research, trading ideas, market information and analysis.
OPERATIONS
Transaction Banking Operations is part of Transaction Banking within the Investment Banking Division. We are responsible for building, developing and supporting Goldman Sachs’ Transaction Banking offering that is delivering a range of treasury and cash management products to our corporate client base. Transaction Banking Operations provide essential risk management and controls architecture to preserve and enhance the firm's assets and reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow.
YOUR IMPACT
We are seeking to recruit an individual into the servicing function. The group provides support for the full Transaction Banking product offerings including Deposits, Escrow, Virtual Integrated Accounts, and Global Payments capabilities. The candidate will have to support Transaction Banking Payment Services, FX Transaction Flows with a strong focus on delivering service excellence coupled with risk management within a new evolving team.
The ideal candidate will be integral to delivering for our clients every day while also partnering with Product, Digital, Sales, and Engineering to build out the next generation capabilities in Transaction Banking.
Key client-facing responsibilities will include managing strategic client relationships, exceptions resolution, handling of escalated client inquiries and most importantly – ensuring an exceptional client experience while growing a highly motivated team.
OUR IMPACT
Transaction Banking Operations is focused on scaling the recently launched Transaction Banking businesses and supporting the constantly evolving suite of innovative Transaction Banking Services we are offering clients, whilst adapting to the rapidly changing payment landscape.
Our organisation is the first line of defence for control and governance to protect both clients’ and the firm’s financial assets; and to provide a differentiated, best- in-class client service. Transaction Banking Operations is a growing sub-division, with regional presence in Tokyo, Singapore, Bengaluru, London, New York, and Dallas. All our offices work closely together as a single global team in support of our Transaction Banking business.
We manage a wide range of complex processes, with members developing skills and competencies around service (client on-boarding, first line client support), cash management (including: payment controls, bank account management, virtual account management, cash concentration, payment formatting /settlement, reconciliation and claims), transaction support (FX Payment, Escrow, Money Market and Term Deposits), regulatory requirements, industry trends and change management.
HOW YOU WILL FULFILL YOUR POTENTIAL
Manage the Client Service experience as part of the Global Transaction Banking Operations team, delivering client service excellence as we build, launch, deliver and evolve a suite of new Transaction Banking products for our Clients.
Be service, control and solution orientated as we roll out a significant program of new and enhanced functionality in support of our offering.
Support our new Service functions globally and help establish, develop, monitor and manage the service architecture that allows us to deliver this growing suite of Transaction Banking Services.
Understand and support the FX Payment Flows and liquidity sourcing that are a key component in delivering our Global Payment offering to our clients. Develop and implement best practice to enable efficient movement of International Payments and the flows, payment schemes and the processes surrounding them.
Work with internal teams, strategic partners and clients to manage a range of queries related to payments, accounts, account management, client on-boarding, client issue resolution, payment repairs, firm/customer funding flows and FX unwinds.
SKILLS & EXPERIENCE
BASIC QUALIFICATIONS
Bachelor’s degree with 0-2 years of professional and relevant experience
Experience in the servicing function in Transaction Banking, Payment Processing or FX Middle Office
Strong Interpersonal skills and collaboration skills
Proficient with key principles of client support and risk management
Good understanding of either the FX business including FX Payments or of International Payment Servicing or Transaction Banking Account Management
Analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail
Excellent communication skills (written and verbal)
PREFERRED QUALIFICATIONS
Ability to effectively work with Global Stakeholders
Candidate must be proactive, enthusiastic and team oriented
Ability to remain composed while managing competing priorities
Ability to prioritize and make decisions in a fast-paced environment
Accuracy and attention to detail
Strong written and verbal communication skills
Adapt to new changes and new challenges
Strong analytical skills
ABOUT GOLDMAN SACHS
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.
We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.
Goldman Sachs is an equal employment/affirmative action employer
HEALTHCARE & MEDICAL INSURANCE
We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance.
VACATION POLICIES
We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year.
FINANCIAL WELLNESS & RETIREMENT
We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees’ priorities.
HEALTH SERVICES
We offer medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices.
FITNESS
To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount).
CHILD CARE & FAMILY CARE
We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programmes for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available.
BENEFITS AT GOLDMAN SACHS
Read more about the full suite of class-leading benefits our firm has to offer.
#J-18808-Ljbffr