Veterinary Emergency Service Head
Stryker Corporation, Tampa, FL, United States
BluePearl Pet Hospital in
Malvern, PA
is seeking a full-time
ER Service Head
who will work side by side with our ER clinicians, specialists, and leadership team.
The ideal candidate will have a DVM from an accredited university, successfully completed an internship, and have at least three years of ER experience. Previous leadership experience preferred.
As an ER Service Head, you will:
Manage the schedule for all ER Clinicians, including PTO requests.
Facilitate regular ER Clinician meetings and participate in hospital leadership meetings.
Mentor ER Clinicians and new ER/ICU support staff . Oversee ER Clinician case management and providing guidance as needed on case management decisions.
Integrate the emergency and specialty services to successfully manage all hospitalized cases. The ER Service Head will act as the sounding board between ER Clinicians and Specialty Clinicians and discuss any concerns with the Medical Director as they arise.
Assist in implementation and monitoring of patient safety reporting as it pertains to the emergency department.
Actively contribute to recruiting new Emergency Clinicians . Ensure new hires have been assigned a mentor by the clinician mentor liaison to support retention and engagement.
Assist in customer service issues as needed and help management to follow up to resolve issues as appropriate.
Partner with hospital leadership to identify opportunities
and implement new initiatives for improvement of ER patient care, medical protocols, and client service levels.
Stay abreast of hospital environment and issues of concern, working collaboratively with the Medical Director and work in collaboration with P&O and hospital leadership regarding all ER/ICU personnel issues. Assist with performance reviews.
Assist management team with client and pDVM concerns when necessary.
Work with management team to oversee capital purchases for ICU/ER department.
We are truly in this together. We work to provide exceptional specialty and emergency care for pets by supporting each other through our shared passion, knowledge, and talents.
Our BluePearl Malvern, PA location
21,000 sq ft. practice includes a 16-slice CT, dedicated ICU, fluoroscopy for interventional radiology and cardiology procedures, in‑house laboratory (CBC/Chemistry/NOVA, PT/PTT), endoscopy, ECG, digital radiology and ultrasound and minimally invasive surgery capability. Our cardiology ultrasound units include a GE E9 cardiology specific ultrasound unit and a GE Vivid‑i as a back‑up or travelling unit. On‑site MRI and radiation oncology services, including a veterinary Cyberknife, is available. We are a vibrant, young, enthusiastic, and growing practice with a wonderful culture of cooperation and camaraderie. Working here is not just a job, but also a unique opportunity to challenge the status quo in veterinary medicine and develop every aspect of your potential to its limit.
Perks to Living in Malvern, PA
Malvern and the surrounding communities represent the best of what the Philadelphia region has to offer.
The Great Valley School system is ranked as one of the top in the state while the scenic and historic Pennsylvania countryside boasts open space, beautiful homes, and thriving neighborhoods.
Malvern is located at the end of the Main Line, an affluent suburb of Philadelphia, the City of Brotherly Love.
Philadelphia and our local community offer a wide variety of cultural activities, world‑class restaurants, and exciting nightlife.
Benefits
Comprehensive benefits package including medical, dental, vision, paid time off, parental leave, and floating holiday plans, 401(k) and life insurance options.
Company‑paid Short-Term and Long-Term Disability
Flexible work schedules.
A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast‑paced emergency and specialty care environment. In addition, access to 12 mental health care sessions annually at no charge to you, and other well‑being resources through Lyra, an online mental health support platform.
Annual company store allowance.
Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
Equal Opportunity Statement
BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.
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Malvern, PA
is seeking a full-time
ER Service Head
who will work side by side with our ER clinicians, specialists, and leadership team.
The ideal candidate will have a DVM from an accredited university, successfully completed an internship, and have at least three years of ER experience. Previous leadership experience preferred.
As an ER Service Head, you will:
Manage the schedule for all ER Clinicians, including PTO requests.
Facilitate regular ER Clinician meetings and participate in hospital leadership meetings.
Mentor ER Clinicians and new ER/ICU support staff . Oversee ER Clinician case management and providing guidance as needed on case management decisions.
Integrate the emergency and specialty services to successfully manage all hospitalized cases. The ER Service Head will act as the sounding board between ER Clinicians and Specialty Clinicians and discuss any concerns with the Medical Director as they arise.
Assist in implementation and monitoring of patient safety reporting as it pertains to the emergency department.
Actively contribute to recruiting new Emergency Clinicians . Ensure new hires have been assigned a mentor by the clinician mentor liaison to support retention and engagement.
Assist in customer service issues as needed and help management to follow up to resolve issues as appropriate.
Partner with hospital leadership to identify opportunities
and implement new initiatives for improvement of ER patient care, medical protocols, and client service levels.
Stay abreast of hospital environment and issues of concern, working collaboratively with the Medical Director and work in collaboration with P&O and hospital leadership regarding all ER/ICU personnel issues. Assist with performance reviews.
Assist management team with client and pDVM concerns when necessary.
Work with management team to oversee capital purchases for ICU/ER department.
We are truly in this together. We work to provide exceptional specialty and emergency care for pets by supporting each other through our shared passion, knowledge, and talents.
Our BluePearl Malvern, PA location
21,000 sq ft. practice includes a 16-slice CT, dedicated ICU, fluoroscopy for interventional radiology and cardiology procedures, in‑house laboratory (CBC/Chemistry/NOVA, PT/PTT), endoscopy, ECG, digital radiology and ultrasound and minimally invasive surgery capability. Our cardiology ultrasound units include a GE E9 cardiology specific ultrasound unit and a GE Vivid‑i as a back‑up or travelling unit. On‑site MRI and radiation oncology services, including a veterinary Cyberknife, is available. We are a vibrant, young, enthusiastic, and growing practice with a wonderful culture of cooperation and camaraderie. Working here is not just a job, but also a unique opportunity to challenge the status quo in veterinary medicine and develop every aspect of your potential to its limit.
Perks to Living in Malvern, PA
Malvern and the surrounding communities represent the best of what the Philadelphia region has to offer.
The Great Valley School system is ranked as one of the top in the state while the scenic and historic Pennsylvania countryside boasts open space, beautiful homes, and thriving neighborhoods.
Malvern is located at the end of the Main Line, an affluent suburb of Philadelphia, the City of Brotherly Love.
Philadelphia and our local community offer a wide variety of cultural activities, world‑class restaurants, and exciting nightlife.
Benefits
Comprehensive benefits package including medical, dental, vision, paid time off, parental leave, and floating holiday plans, 401(k) and life insurance options.
Company‑paid Short-Term and Long-Term Disability
Flexible work schedules.
A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast‑paced emergency and specialty care environment. In addition, access to 12 mental health care sessions annually at no charge to you, and other well‑being resources through Lyra, an online mental health support platform.
Annual company store allowance.
Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
Equal Opportunity Statement
BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.
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