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Human Factors Engineer

Harley-Davidson Motor Company, Wauwatosa, WI, United States


Job Summary
The Human Factors Engineer is responsible for delivering a world‑class Rider Experience on Harley‑Davidson motorcycles while supporting product methodology requirements using virtual modeling, laboratory, and on track/road testing. This role works in the Rider Experience team within Vehicle Engineering and supports new and current product teams, focusing on maintaining a premium customer experience through product design.

Job Responsibilities

Execute overall ergonomic and Human Machine Interface (HMI) strategies.

Cascade customer and project inputs into measurable vehicle‑level requirements that drive system design.

Plan and conduct usability, driver distraction, and ergonomic studies for new product development to verify vehicle‑level requirements.

Interview and collaborate with necessary teams to create Personas, Journey Maps, User Flows, Information Architectures, Interaction Designs, Wireframes, UI Designs, and Product Designs.

Describe tradeoffs among conflicting requirements using product methodology tools or equivalent.

Conduct competitive benchmarking such as Keystroke Level Modeling, Heuristic Evaluations, and Ergonomic Assessments.

Coordinate and support engineering benchmarking and ride events.

Work with 3D CAD software to virtually evaluate ergonomic rider/passenger comfort.

Expand and evolve H‑D UX/HFE standards, design methodologies, guidelines, processes, equipment, and tools.

Education Requirements
Bachelor's Degree Required

Education Specifications
This position requires a bachelor's degree in Human Factors or a related technical field.

Experience Requirements
Required Experience

This position typically requires a minimum of 3 years of related experience.

In addition, the successful candidate will have demonstrated the following:

Experience with fundamental concepts of ergonomics and biomechanics as they relate to comfort and posture.

Exposure to anthropometric models and databases such as CAESAR (Civilian American and European Surface Anthropometry Resource) or ISO7250‑2.

Understands and has demonstrated the cascading nature of vehicle‑level requirements between VOC, vehicle, and system level.

Comfortable in advocating for HFE‑driven insights in a clear, concise manner to multiple levels of the organization and providing data/rationale for recommendation.

Understands basic project management tools and principles (in topics such as requirements, scheduling, risk and issues, budget, and metrics). Ability to manage multiple projects at the same time.

Motorcycle rider or desire to learn.

Preferred Experience

Familiarity with statistical distribution concepts useful in quantifying human variation and preference.

Conducted ergonomic assessments using various assessment methods with a sample participant pool that meets the targets for the product.

Experience with fundamental concepts of user interface (UI) and user experience (UX) design and use of Adobe XD, Figma, or related software to create testable prototypes.

Understanding of predictive methods for assessing UI, software usability testing (methodologies and tools – Eye‑Tracking), design standards, touchscreen, and mobile devices.

Ability to use various methods and assessment tools such as task‑based testing, think‑aloud, observational research, and card sorting.

Experience engaging stakeholders to develop vehicle‑level requirements.

Has demonstrated proficiency in a 3D CAD system (Creo Parametric preferred) or equivalent mannequin modeling in virtual assembly. Ability to analyze the mannequin on the motorcycle for reach, posture, clearances, and visibility.

Harley‑Davidson is an equal opportunity employer that continues to build a culture of inclusion, belonging, and equity through its commitment to attracting and retaining diverse talent from all backgrounds, without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic protected by law. We foster a culture that thrives on diverse perspectives and contributions.

Applicants must be currently authorized to work in the United States.

Direct Reports: No
Travel Required: 0 - 10%
Pay Range: $74,900 - $112,200

Visa Sponsorship:

This position is not eligible for visa sponsorship or visa transfer.
Relocation:

This position is eligible for domestic relocation assistance (within posted country).

Job Segment:

User Experience, Testing, CAD, Drafting, Engineer, Technology, Engineering

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