Remote Safety Observer-DUHS Patient Attendant Safety Aide Float Pool-PRN
Duke Clinical Research Institute, Durham, NC, United States
Overview
At Duke Health, we are committed to compassionate care that changes the lives of patients, their loved ones, and the greater community. Join us to advance health together.
About Duke University Hospital
Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Health hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.
Position
Remote Safety Observer / Patient Attendant Safety Aide
1-12 hour shift per week 7:00am-7:30pm or 7:00pm-7:00am
Responsibilities
Constant and direct observation of the patient virtually using approved telehealth technology.
Virtually monitoring changes in the patient’s physical, emotional, and mental condition.
Communicate the status of the patient, including any changes, to bedside nursing team and virtual nursing team.
Observe and report patients’ behavioral changes.
Document observation in electronic health record.
Escalate unsafe events via alarm or redirections.
Monitor patients in seclusion and/or restraint.
Collaborate with bedside staff and virtual nursing staff on the patient’s safety plan of care.
Participate in review of activities and processes for the work area; assist in implementing changes to effect continual improvement in services provided; comply with regulatory and legal requirements.
Perform other related duties incidental to the work described herein.
Find and order RSO carts if needed.
Make assignments to each work station every shift.
Take handoff from bedside nursing staff on what to observe and share with the assigned RSO for viewing.
Help bedside team with setting up carts, troubleshooting audio/video issues, and discontinuing carts.
Qualifications
Education
Work requires completion of a high school diploma or equivalent.
Experience
In-Patient Hospital experience preferred. Enrollment in nursing or medical programs strongly preferred.
Degrees, Licensure, and/or Certification
Listing on the Nurse Aid Registry of North Carolina preferred.
If a hire does not meet this requirement, they must start the process to complete one of the requirements within 1 year of employment and complete within 2 years.
BLS certification must be maintained/completed by the end of new hire orientation, which typically takes place during the first week of employment.
CPI certification strongly preferred.
Knowledge, Skills, and Abilities
Technology skills
Understands basic first aid and CPR, and is capable of administering them if need be.
Demonstrates a personal interest in the health and well-being of others.
Willing to place the needs of others first.
Ability to work with minimal supervision.
Ability to maintain patient confidentiality.
Good time management skills.
Good physical strength and stamina.
Knowledge of special procedures applicable to the work performed.
Knowledge of procedures and techniques involved in administering routine treatments to patients.
Knowledge of sanitation, personal hygiene, infection control, and basic health and safety precautions in a health care environment.
Knowledge of behavioral principles and individual responses to stressors.
Ability to establish and maintain effective working relationships with patients and hospital staff.
Ability to work with, express sensitivity and understanding, and secure the cooperation of patients, including maintaining a sympathetic attitude towards patients.
Ability to stay calm in stressful situations.
Ability to maintain routine records and prepare reports.
Ability to recognize patients in emergency states and seek appropriate assistance.
Ability to maintain confidentiality and respect patient rights.
Ability to understand, follow and communicate/relate oral and written instructions accurately.
Ability to apply proper body mechanics and safety.
Distinguishing Characteristics
N/A
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Equal Employment Opportunity
Duke University is an Equal Opportunity Employer committed to providing employment opportunity without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
All members of the Duke community have a responsibility to uphold these values and foster a diverse, inclusive environment.
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At Duke Health, we are committed to compassionate care that changes the lives of patients, their loved ones, and the greater community. Join us to advance health together.
About Duke University Hospital
Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Health hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.
Position
Remote Safety Observer / Patient Attendant Safety Aide
1-12 hour shift per week 7:00am-7:30pm or 7:00pm-7:00am
Responsibilities
Constant and direct observation of the patient virtually using approved telehealth technology.
Virtually monitoring changes in the patient’s physical, emotional, and mental condition.
Communicate the status of the patient, including any changes, to bedside nursing team and virtual nursing team.
Observe and report patients’ behavioral changes.
Document observation in electronic health record.
Escalate unsafe events via alarm or redirections.
Monitor patients in seclusion and/or restraint.
Collaborate with bedside staff and virtual nursing staff on the patient’s safety plan of care.
Participate in review of activities and processes for the work area; assist in implementing changes to effect continual improvement in services provided; comply with regulatory and legal requirements.
Perform other related duties incidental to the work described herein.
Find and order RSO carts if needed.
Make assignments to each work station every shift.
Take handoff from bedside nursing staff on what to observe and share with the assigned RSO for viewing.
Help bedside team with setting up carts, troubleshooting audio/video issues, and discontinuing carts.
Qualifications
Education
Work requires completion of a high school diploma or equivalent.
Experience
In-Patient Hospital experience preferred. Enrollment in nursing or medical programs strongly preferred.
Degrees, Licensure, and/or Certification
Listing on the Nurse Aid Registry of North Carolina preferred.
If a hire does not meet this requirement, they must start the process to complete one of the requirements within 1 year of employment and complete within 2 years.
BLS certification must be maintained/completed by the end of new hire orientation, which typically takes place during the first week of employment.
CPI certification strongly preferred.
Knowledge, Skills, and Abilities
Technology skills
Understands basic first aid and CPR, and is capable of administering them if need be.
Demonstrates a personal interest in the health and well-being of others.
Willing to place the needs of others first.
Ability to work with minimal supervision.
Ability to maintain patient confidentiality.
Good time management skills.
Good physical strength and stamina.
Knowledge of special procedures applicable to the work performed.
Knowledge of procedures and techniques involved in administering routine treatments to patients.
Knowledge of sanitation, personal hygiene, infection control, and basic health and safety precautions in a health care environment.
Knowledge of behavioral principles and individual responses to stressors.
Ability to establish and maintain effective working relationships with patients and hospital staff.
Ability to work with, express sensitivity and understanding, and secure the cooperation of patients, including maintaining a sympathetic attitude towards patients.
Ability to stay calm in stressful situations.
Ability to maintain routine records and prepare reports.
Ability to recognize patients in emergency states and seek appropriate assistance.
Ability to maintain confidentiality and respect patient rights.
Ability to understand, follow and communicate/relate oral and written instructions accurately.
Ability to apply proper body mechanics and safety.
Distinguishing Characteristics
N/A
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Equal Employment Opportunity
Duke University is an Equal Opportunity Employer committed to providing employment opportunity without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
All members of the Duke community have a responsibility to uphold these values and foster a diverse, inclusive environment.
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