ULTA Beauty is hiring: Specialty Artist - MAC in Granite Heights
ULTA Beauty, Granite Heights, WI, United States
Specialty Artist – MAC
PRINCIPAL DUTIES & RESPONSIBILITIES
Performance
Meet or exceed MAC brand sales and service goals and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel, and retail shrink as set by Ulta Beauty.
Build and maintain strong customer relationships by interfacing with existing guest base, maintaining active contact with a growing preferred guest list, and following up on guest inquiries.
Ensure that each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, offering samples, and recommending complementary products and/or services.
Conduct personalized, professional caliber makeup demonstrations, applications, and lessons; skincare analyses; and product demonstrations with guests to MAC and Ulta Beauty brand standards.
Study and practice the Skill Certification requirements and complete as many skill sets as appropriate, within the specified time frame as set by Ulta Beauty and MAC brand.
Remain informed, participate in, and inform guests about promotions and marketing initiatives within the brand and throughout all categories/departments of the Ulta Beauty store.
Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals for the MAC brand and the store.
Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
Maintain prompt, regular attendance.
People
Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor.
Maintain and update an active clientele portfolio for MAC brand sales.
Serve as an Ulta Beauty and MAC brand ambassador with all store associates, brand partners, and guests by sharing product knowledge, makeup application techniques, information on makeup trends, and MAC consciousness programs and philosophies, including the “Back to MAC” program.
Maintain strong relationships with MAC brand partners through participation in required trainings and the execution of in-store events and promotions.
Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive MAC brand sales performance.
Collaborate with managers and associates throughout the store to help grow the business.
Process
Be knowledgeable of and ensure adherence to Ulta Beauty’s policies, procedures, and standards.
Adhere to the Ulta Beauty and MAC brand dress code, including wearing brand assets as directed.
Drive sales by keeping assigned work area replenished, signed, and faced and ensuring testers are available and maintained in compliance with hygiene standards.
Maintain outstanding store and MAC operational standards, including participation in MAC recycling program and maintaining cleanliness of the MAC brand area and any additional assigned area, including the salesfloor, restrooms, cashwrap, backroom, and break area.
Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment using Ulta Beauty and MAC brand provided technology and best practices.
Protect company assets by following loss prevention best practices and providing exceptional guest service.
Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
High school diploma is preferred
Cosmetology or demonstrator license where required by state law
Experience
Cosmetics artistry experience preferred
Skills
Demonstrates significant competency in sales, products, and service.
Ability to build and maintain strong customer relationships
Ability to work independently and as part of a team
Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment
Strong verbal communication and interpersonal skills
SPECIAL POSITION REQUIREMENTS
Work a flexible schedule to include days, evenings, weekends, and holidays
Attend brand sponsored trainings
WORKING CONDITIONS
Frequent mobility during shift
Frequent standing, bending, reaching, pulling, pushing, and twisting during shift
Continuous lifting and/or moving up to 10 lbs. during shift
Continuous coordination and manipulation of objects during shift
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
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PRINCIPAL DUTIES & RESPONSIBILITIES
Performance
Meet or exceed MAC brand sales and service goals and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel, and retail shrink as set by Ulta Beauty.
Build and maintain strong customer relationships by interfacing with existing guest base, maintaining active contact with a growing preferred guest list, and following up on guest inquiries.
Ensure that each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, offering samples, and recommending complementary products and/or services.
Conduct personalized, professional caliber makeup demonstrations, applications, and lessons; skincare analyses; and product demonstrations with guests to MAC and Ulta Beauty brand standards.
Study and practice the Skill Certification requirements and complete as many skill sets as appropriate, within the specified time frame as set by Ulta Beauty and MAC brand.
Remain informed, participate in, and inform guests about promotions and marketing initiatives within the brand and throughout all categories/departments of the Ulta Beauty store.
Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals for the MAC brand and the store.
Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
Maintain prompt, regular attendance.
People
Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor.
Maintain and update an active clientele portfolio for MAC brand sales.
Serve as an Ulta Beauty and MAC brand ambassador with all store associates, brand partners, and guests by sharing product knowledge, makeup application techniques, information on makeup trends, and MAC consciousness programs and philosophies, including the “Back to MAC” program.
Maintain strong relationships with MAC brand partners through participation in required trainings and the execution of in-store events and promotions.
Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive MAC brand sales performance.
Collaborate with managers and associates throughout the store to help grow the business.
Process
Be knowledgeable of and ensure adherence to Ulta Beauty’s policies, procedures, and standards.
Adhere to the Ulta Beauty and MAC brand dress code, including wearing brand assets as directed.
Drive sales by keeping assigned work area replenished, signed, and faced and ensuring testers are available and maintained in compliance with hygiene standards.
Maintain outstanding store and MAC operational standards, including participation in MAC recycling program and maintaining cleanliness of the MAC brand area and any additional assigned area, including the salesfloor, restrooms, cashwrap, backroom, and break area.
Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment using Ulta Beauty and MAC brand provided technology and best practices.
Protect company assets by following loss prevention best practices and providing exceptional guest service.
Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
High school diploma is preferred
Cosmetology or demonstrator license where required by state law
Experience
Cosmetics artistry experience preferred
Skills
Demonstrates significant competency in sales, products, and service.
Ability to build and maintain strong customer relationships
Ability to work independently and as part of a team
Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment
Strong verbal communication and interpersonal skills
SPECIAL POSITION REQUIREMENTS
Work a flexible schedule to include days, evenings, weekends, and holidays
Attend brand sponsored trainings
WORKING CONDITIONS
Frequent mobility during shift
Frequent standing, bending, reaching, pulling, pushing, and twisting during shift
Continuous lifting and/or moving up to 10 lbs. during shift
Continuous coordination and manipulation of objects during shift
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
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