Account Manager/Inside Sales

Job Title

General Job Description

First respondent to incoming leads from internet sources, craigslist, sign calls, etc.

Prospect for new clients on a daily basis from various lead sources

Schedule appointments for Listing and Buyer Specialists

Input/manage client database

Input/manage lead database

Job Specific Skills

Communicates effectively with peers, team members, agents, realtors/brokers, customers, and vendors in written and verbal form.

Practices, memorizes, and internalizes scripts.

Ability to block out distractions and listen intently to the conversation that is occurring.

Creates a sense of comfort and familiarity through their ability to build rapport.

Excellent organizational and time management skills.

Organized, systematic, and detail-oriented.

Results oriented and high achiever.

Strong understanding of technology computers and navigating the Internet.

Basic understanding of AI preferred

Ability to research and obtain information quickly

Career development and training focused.

Strong phone voice

Key Activities & Duties

Lead follow-up

Prospect for new clients on a daily basis 1-2 hrs/day.

Make 50-100 contacts per week calling on:

Expired Listings/FSBOS

Sphere of Influence

Past Clients

Just listed/just sold

Open houses

Manage 50+ new leads each week & work existing leads to convert into buying/listing appointments.

Manage contact database system.

Call past clients and team's sphere of influence to ask for referrals.

Willing to be held accountable for goals/results.

Attend training and establish daily role-play partners.

Set up an "Ideal Week" that blocks time for your 20% - key activities.

Track all of your key business activities. Set weekly goals.

Measure conversion ratio and meet performance benchmarks.